Field System Administrator, Mercy Corps - Kenya

Location: Kenya (Nairobi)

Knowledge and Experience:

  • Bachelor's degree preferred.

  • Three years experience implementing and supporting Internet-based technologies, including routers, firewalls, satellite terminals, ISP communication devices, and Internet server appliances.

  • Experience supporting Linux and Windows servers and Windows desktops.

  • Experience maintaining servers for standard Internet services such as DNS, NFS, DHCP, Samba, mail, web, and FTP.

  • Previous programming, scripting, and database experience with PHP and MySQL desirable.

  • PC repair including board swap, memory additions, peripheral devices and software installs and upgrades.

  • Knowledge of networking protocols (TCP/IP) and mail protocols (SMTP, SENDMAIL, POP, and IMAP).

  • Windows operating systems, Office, web browsers, and e-mail clients. HF and VHF radios. Satellite phones.

    Success Factors:

    Interpersonal skills:

  • Effective verbal and written communication skills and the ability to interact professionally with a diverse group of staff.

  • Experience writing technical documentation.

  • Ability and motivation to learn new technologies quickly and with minimal support and guidance.

  • Ability to work productively in teams; friendly and approachable; dependable.

  • Strong organizational and administrative skills. Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required.

  • Effective time-management and task-management skills to accomplish multiple competing priorities.

  • Tolerance of ambiguity.

    Technical skills:

  • Knowledge of current hardware and software packages in Windows operating system.

  • Proficiency with Internet applications, especially web browsers and e-mail clients.

  • Practical problem solving skills and solid trouble shooting skills.

  • Ability to learn network management; and ability to learn new technology and keep abreast of the latest technological advances.

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