CRM

Short for customer relationship management, CRM encompasses all aspects of interaction a company has with its customers, whether it be sales or service-related requests. Having a CRM system helps your company remain in contact with your customers, automate e-mail campaigns and sales, manage support, and create sales forecasts and detailed reports.

Difference between CRM and ERP

A CRM system often only deals with the interaction between your company and its customers. CRM can help automate, streamline, and track those interactions with your customers. An ERP system goes beyond only handling the customer tasks and can incorporate your employee, money, manufacturing, distribution, and even your CRM system into a central location.

Small businesses may only need CRM, as they're more affordable and don't have enough systems that need to communicate with each other. However, larger companies and enterprises need ERP to stay competitive and operate efficiently, as they often have more systems in use.

What is an Operating System? » Computer Shortcut Keys and their Functions » Keyboard Function Keys » Computer Basics - Hardware - Software - Parts

Short Stories for Kids - Moral Stories – English Short Stories for Children - Moral Stories for Kids - Stories for Kids - Funny Story for Kids - Scary Stories for Kids - Really Funny Short Stories - Bedtime Stories
Proverb Stories
Powerful Motivational Quotes for Students » Success Quotes » English Short Stories for Kids

Cabin Crew Jobs

& Career Advice » Secretary Job Description » Receptionist Job Description » Top 100 Interview Questions and Answers » How to Prepare for an Interview » How to Write a CV » How to Choose a Career » Computer Shortcut Keys and their Functions

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Computer Basics FAQ.

Army Jobs - Navy Jobs - Military Jobs

Scholarship 2024/25

Current Scholarships 2024/2025 - Fully Funded

Full Undergraduate Scholarships 2024/2025

Fully Funded Masters Scholarships 2024/25

PhD Scholarships for International Students - Fully Funded!

Funding Opportunities for Journalists 2024/2025

Funding for NGOs 2024/2025

Funding for Artists 2024/2025

Funding for Entrepreneurs 2024/2025

✅Over 4500 Current Fully Funded Scholarships for International Students

✅ Undergraduate Scholarships 2024

✅ Masters Scholarships 2024

✅ PhD Scholarships 2024 Click Here!

Free Scholarship Newsletter --- E-mail Address

First Name

Then Don't worry — your e-mail address is totally secure. I promise to use it only to send you Advance Africa Newsletter.