The Good Earth Group Job Opportunities

5. Food & Beverage Sales Manager Jobs in Kenya

The Food & Beverage Sales Manager will develop a sales plan that maximizes revenue by driving the sale of all facility spaces. The Food & Beverage Sales Manager plans, directly supervises and coordinates all marketing activities for the food and beverage outlets with a focus on driving and generating incremental revenue in line with organizational objectives.

He / She is responsible for developing sales through new accounts as well as to oversee and works with the restaurant team to ensure that all incoming reservations are optimized and ensuring that all functions are successfully executed in a courteous and professional manner, ensuring maximum guest satisfaction consistent with The Good Earth Group Standards.

Responsibilities

Increase outlet revenues in line with organizational targets by soliciting, planning, and managing successful group and event dining to increase sales. Also ensures delivery of exceptional service experiences to our guests

Proactively seek out marketing opportunities/outreach within the community to increase brand awareness and restaurant brand exposure

Solicit group and event business including but not limited to direct contact with the local community, tour operators, hotels/resorts, destination companies, convention and visitor bureaus / associations, trade shows, area attractions, and meeting planners

Possess complete knowledge of all food and beverage menus – including application of all Hospitality Standards, ingredients, preparation methods, and presentation

Develop new accounts through pro-active sales calls

Drive brand partnerships for all outlets

Create marketing plans to increase revenue, and implement them through action plans

Organize promotions (all outlets to achieve their monthly targets)

Conduct marketing meetings

Establish feasibility of promotions through market research and Profit & Loss

Update database, analyze promotional post mortems and promotion P&L before major promotions

Conduct market presentations during the monthly department head meetings.

Ensure that all calls are handled correctly, with correct information and terminology (minimize dropped call rates and guest complaints)

Ensure that responses to enquiries are carried out in a timely manner.

Follow-up on and monitoring of sponsorship programs.

Handle customer complaints and queries in conjunction with the Outlet Manager

Effectively communicate with clients and colleagues

Monitor and maintain poster and flyer displays as applicable

Comply with organisational and department policies and procedures at all times.

Review sales and other revenue generating business plans, identify gaps, ensure proactive measures to fill outlet space capacity, and meet set targets

Contribute to the selling strategy of the outlets and manage the departments so that Team Members adhere to the strategy

Understand the competitive marketplace and implement approaches to ensure the outlets stay competitive in the local market

Ensure the Sales Team is developed effectively and embraces a culture of high quality standards and proactive selling

Work effectively to build relationships with colleagues in the group

Present the section Profit & Loss statement with the justification on the expense line (+/-5%)

to division head monthly. Implement appropriate and effective measures to improve control on costs / expense

Clear understanding of the direct competitors and seek for counter measures (vis-a-vis SWOT analysis and regular competitors survey)

Develop annual plans, associated budgets and sales strategies, monitor performance against this initiating corrective action where necessary to ensure operations are conducted within the agreed financial parameters and targets are achieved

Maintains departmental Standard Operating Procedures and ensures that all colleagues have a working knowledge and follow the SOPs at all times

Negotiate and manage group/event Guest relationships through accurate drafting of proposals and contracts, responding to inquiries, as well as facilitating arrangements as they relate to the group/event

In partnership with the executive chef and director of operations, create and price group/event menu(s)

Provide timely direction and supervision of event logistics to restaurant team members responsible for group/event execution

Develop and maintain timely two-way group/event communication with respective partners

Participate in Public Relations events as needed. Meet and greet clients, conduct property tours, and promote facilities and services

To co-ordinate with the chef, Outlet Manager and Training Manager on planning of promotion / menu planning / staff training

Carry out any other duties as and when assigned by the Management and department

To have complete understanding of the group’s Employee Handbook and adhere to the regulations contained within.

Performs any other duties as assigned to him/her by management.

Qualifications

High School Graduate or equivalent.

Hotel Management Diploma/Degree an asset

3-5 years experience in a similar position

Key Competencies

Building teamwork

Developing others

Motivating others

Planning/ Organization

Problem solving & Decision Making

Conflict Management

Entrepreneurial Orientation

Stress Management

Interpersonal Skills

Change Management

Task Achievement

Adaptability/ Flexibility

Concern for quality

Influence

Initiative

Managing Performance

Relationship

Teamwork/ Cooperation

Cross cultural sensitivity

Interpersonal skills

Customer service orientation

Communication

Listening and Oral Skills

Written skills

Technical Competencies

Knowledge of hospitality products and services

Individual Characteristics

Enthusiastic and pleasant personality

Able to exert fast-paced mobility for period of up to 4 hours in length.

Creativity

Integrity

Other Skills

Fluency in local language

Fluency in English

Knowledge of PILOT, MS Office, Gmail

KES 150,000-200,000 (gross pay)

How To Apply

For more information and job application details, see; The Good Earth Group Jobs in Kenya .


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