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1. Kenya Revenue Authority Chief Manager – Human Resources Development and Performance Management Jobs

Department: Corporate Support Services

Division: Human Resources

Section: Human Resource Development and Performance Management

Reports to: Deputy Commissioner – Human Resources

Direct Reports:
  • Manager Performance Management
  • Manager Human Resource Development

    Responsible for:
  • Ensuring a high performing organization centred on the delivery of quality customer service through training and development and performance management

    Tasks and Outputs:
  • Participate in the formulation of the divisions strategies and objectives and oversee their implementation;
  • Lead the formulation of policies, operational guidelines, and procedures to optimise productivity;
  • Lead the identification of staff training needs and designing and coordinating training to cover KRA’s current and future needs;
  • Oversee the implementation of training programmes ensuring the envisioned return on investment for the Authority is realized;
  • Lead the implementation of the Authority’s performance management system ensuring there is adequate alignment between individual performance objectives and business objectives and performance;
  • Guide management in linking and cascading organisational objectives and goals to staff
    performance score cards including the identification of KPI’s formulation, formulation of SLA’s and other key measures to track performance;
  • Ensure performance management is integrated with all HR processes including recruitment, training and development, talent management and reward management;
  • Spearhead the formulation of policies, guidelines and frameworks that will guide the management of performance within the Authority
  • Keep abreast of best practice and industry trends on learning and development and performance management and update practices accordingly;
  • Facilitate discussions with management to identify performance improvement initiatives and priority areas and continuously track current performance highlighting any areas of concern for immediate corrective action;
  • Establish tools, metrics, processes to track both individual and organizational performance, KPI’s, SLA’s and identify improvement areas to enhance productivity, quality and service excellence;
  • Lead the performance review processes and ensure staff comply with all procedures governing
    the process;
  • Guide leadership in the management of non -performance;
  • Train and coach staff on the Authority’s values, desired behaviours, competencies to ensure these behaviours are understood, cascaded in the organization and become part of the organisational culture;
  • Regularly review the performance appraisal tools and processes and make any adjustments to facilitate a seamless process;
  • Coordinate and oversee the dissemination of information on performance to staff; and
  • Lead, guide motivate staff in the Section

    Skills Required
    Minimum qualifications
  • Bachelors Degree preferably in social Sciences / Human Resource Management / Business
  • A Master’s degree will be an added advantage
  • Higher Diploma in Human Resource Management
  • Membership to a professional body (IHRM)

    Minimum years of experience
  • 5-8 years’ experience gained in a managerial role or professional/technical capacity and relevant specialization

    Competencies required for this role:
  • Strategic leadership and management skills
  • Complex problem solving and judgement and decision making skills
  • Excellent communication and interpersonal skills
  • Organizational and administrative skills
  • Proficiency in MS Office packages
  • Ability to effectively manage change
  • Ability to build a cohesive work environment
  • Ability to engage stakeholders at all levels in the organisation

    How to Apply
    For more information and job application details, see; Kenya Revenue Authority Chief Manager – Human Resources Development and Performance Management Jobs

    2. Kenya Revenue Authority Chief Manager Employee Resourcing & HR Administration Jobs

    Department: Corporate Support Services

    Division: Human Resources

    Section: Employee Relations

    Reports to: Deputy Commissioner – Human Resources

    Direct Reports:
  • Manager Employee Resourcing
  • Manager HR Administration

    Responsible for:
  • Ensuring effective and efficient recruitment process, administration of welfare and benefit programmes and maintenance of payroll.

    Tasks and Outputs:
  • Plan, direct and control implementation of the Authority’s staff welfare and benefits programmes;
  • Regularly review the Authority’s welfare and benefits plans against industry trends and best practice and identify and recommend areas for improvement;
  • Oversee dissemination of information on the Authority’s welfare and benefits schemes;
  • Provide effective leadership to the welfare and benefits teams
  • Provide information, data, statistics and internal reports on welfare and benefits for senior
    management consideration;
  • Provide key input in the formulation of departmental strategies and operational plans and support implementation and monitoring of the same;
  • Oversee the maintenance of all HR records;
  • Manage the administration of the Human Resource Information System;
  • Oversee salary administration and payroll management;
  • Oversee recruitment, transfers and deployment of staff; and
  • Defining the compensation strategy and policy and implementing the same.

    Skills Required
    Minimum qualifications

  • Bachelors Degree preferably in social Sciences / Human Resource Management / Business
  • A Master’s degree will be an added advantage
  • Higher Diploma in Human Resource Management
  • Membership to a professional body (IHRM)

    Minimum years of experience
  • 5-8 years’ experience gained in a managerial role or professional/technical capacity and relevant specialization

    Competencies required for this role:
  • Strong strategic leadership and management abilities
  • Ability to effectively navigate and manage change
  • Strong persuasion and negotiation skills
  • Ability to engage internal and external stakeholders
  • Effective interpersonal and communication skills
  • Strong analytical and problem solving abilities
  • Organisational and administrative skills
  • Proficiency in MS Office suite

    How to Apply
    For more information and job application details, see; Kenya Revenue Authority Chief Manager Employee Resourcing & HR Administration Jobs


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