Telcom Kenya Jobs

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1. System Analyst (ERP)
Reporting to: Business Applications Team Leader
Range: R3
Department: Technology Division

Role Purpose: The System Analyst – ERP is responsible for working with end users to shape existing and develop new business processes with the focus on improving business performance for the future with regards to the ERP applications.

His/Her role will involve implementation of ERP software solutions – version and functional upgrades and also performing professional level business systems analysis and project management activities which include planning, designing, implementing and maintaining of the ERP applications

Key Duties and Responsibilities
System Analysis / Programming
  • Responsible for system analysis, design, development, testing and system implementation
  • Collaborating in planning, design and deployment of any new business applications and enhancement to existing business applications.
  • Provide effective support to users on issues related to system
  • Identify any integration issues and resolve with vendors
  • Provide user training and application support service
  • Report generation for business users

    Requirements & Planning Management
  • Understand and anticipate requirements from Business Units to fulfill their requirements and help them to meet their expectations
  • Breakdown the requirements into project & set up realistic planning

    Integration management:
  • Functional design (flows, protocol, scheduling etc..) & Technical Architecture
  • Quality of service KPI definition (capacity, dimensioning, performance, statistics)
  • List of potential incidents/events and procedures
  • List of preventive maintenance tasks (purge, script running)

    Academic Qualifications
  • Bachelor's Degree in Computer Science, Engineering, Information Technology or related field or relevant work experience.
  • At least 2-6 years’ experience in a similar position.

    Professional Qualifications
  • Programming (C#, Vb.Net, PHP)
  • Unix & Microsoft OS
  • SQL & Scripting in Oracle/MySQL/MS SQL data base

    Key Competencies:
  • Customer focus.
  • Ability to work as part of a team.
  • Leadership and team building.

    2. System Analyst – CRM & Service Delivery
    Region: Nairobi
    Reporting to: Business Applications Team Leader
    Range: R3
    Department: Technology Division

    Role Purpose: The System Analyst – CRM & Service Delivery is responsible for performing professional level business systems analysis and project management activities which include planning, designing, implementing and maintaining CRM & Service Delivery Applications.

    Key Duties and Responsibilities
    System Analysis / Programming
  • Responsible for system analysis, design, development, testing and system implementation
  • Collaborating in planning, design and deployment of any new business applications and enhancement to existing business applications.
  • Provide effective support to users on issues related to system
  • Identify any integration issues and resolve with vendors
  • Provide user training and application support service
  • Report generation for business users

    Requirements & Planning Management
  • Understand and anticipate requirements from Business Units to fulfill their requirements and help them to meet their expectations
  • Breakdown the requirements into project & set up realistic planning

    Integration management:
  • Functional design (flows, protocol, scheduling etc..) & Technical Architecture
  • Quality of service KPI definition (capacity, dimensioning, performance, statistics)
  • List of potential incidents/events and procedures
  • List of preventive maintenance tasks (purge, script running)

    Academic Qualifications
  • Bachelor's Degree in Computer Science, Engineering, Information
    Technology or related field or relevant work experience.
  • At least 2-6 years’ experience in a similar position.

    Professional Qualifications
  • Programming (C#, Vb.Net, PHP)
  • Unix & Microsoft OS
  • SQL & Scripting in Oracle/MySQL/MS SQL data base

    Key Competencies:
  • Customer focus.
  • Ability to work as part of a team.
  • Leadership and team building.

    3. IT Security Expert
    Reporting to: Senior Manager Technology Security

    Range: R3

    Department: Technology Division

    Role Purpose: The IT Security Expert will provide direction related to governance functions such as risk management, IT, and Compliance throughout the organization as necessary, advice on information security matters such as routine security activities plus emerging security risks and control technologies.

    Key Duties and Responsibilities
    Operational
  • Involved in the design, implementation, operation and maintenance of the Information Security Management System.
  • Performing security maintenance, including but not limited to managing logging infrastructure and managing email SPAM filtering appliances.
  • Carry out security assessments on upcoming IT and Application Development projects to ensure a reasonable level of risk mitigation between go live and the vulnerability assessment dates.
  • Act as a security representative to the various projects; provide information security oversight and advice on RFPs and RFIs.
  • Design and implement information security policies, processes, procedures and minimum baseline standards for configuration of various systems.
  • Collaborating with IT on disaster recovery planning, testing and maintenance.
  • Design, implement and administer system access control processes.
  • Execute project management roles in the integration of security solutions.
  • Performing network and web applications security vulnerability checks and penetration testing.
  • Perform system security assessments and evaluation of the uncovered vulnerabilities to determine how to manage the risk.

    Academic Qualifications
  • Bachelor's Degree in Computer Science, Information Technology or related field or relevant work experience.
  • Four years’ experience in IT Security
  • At least 2-6 years’ experience in a similar position.

    Professional Qualifications
  • CCNA
  • Linux Professional Institute Professional
  • CEH
  • CHFI

    Key Competencies:
  • Ability to work under own initiative and within a team
  • Keen to detail
  • Ability to keep up with security industry trends

    Interpersonal skills
  • Remains calm and focused under pressure
  • Customer oriented
  • Proven competency in communication skills both verbal and written
  • Ability to proactively provide timely feedback
  • Effective communication skills that cut across different customer profiles

    This position is opened to Kenyan citizens only.

    If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.

    Application should be sent by latest 23rd October 2016, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees.

    Apply through recruitment@telkomkenya.co.ke and quote the job title in the subject field.

    Only shortlisted candidates will be contacted.

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