NHIF Jobs

3. NHIF Deputy Director, Quality Assurance and Contracting Vacancy in Kenya: Ref GA/ES/2017/3


Reporting to the Director of Operations and Quality Assurance, the Deputy Director, Quality Assurance and Contracting will ensure quality services to members and contracting of quality healthcare providers.

Key Responsibilities:
  • Participate in the formulation of the Fund’s strategic plan and policies, develop and administer the
    division’s work plan and budget;
  • Develop technical specifications for the assessment, and contracting of health facilities/providers across the country;
  • Provide technical advice on disease patterns and trends and issues pertaining to healthcare to the Director of Operations and Quality Assurance;
  • Prepare draft board management papers for approval;
  • Develop and implement strategies and programmes for enhancing increased accessibility of NHIF members and their declared to healthcare facilities;
  • Develop and implement policies and strategies on clinical audits, business process re-engineering and Health Management Information System to enhance service standards, resource productivity and NHIF profile;
  • Implement the international disease code in the operating ICT systems;
  • Set, monitor and evaluate performance targets for staff in the division in line with the strategic plan;
  • Guide, coach and supervise direct reportees to ensure high performance, discipline, team spirit and effective succession planning;
  • Participate in meetings of Stakeholders and Management as necessary;
  • Prepare and present performance reports.

    Qualifications:
  • Bachelor’s degree in Medicine, Nursing or other relevant clinical or health related field.
  • Master’s degree in Business Administration, Strategic Management or other related field.

    Professional Qualifications:
  • Membership to a relevant and Government recognized medical body.
  • Be conversant with principles of social health insurance.
  • Be proficient in windows based computer applications.

    Experience:
    At least nine (9) years’ experience in Quality management with three (3) years at managerial level.

    Skills and competencies:
  • Conversant with the International Quality Standards in healthcare and insurance fund management.
  • Analytical thinking and strong data analysis skills.
  • Project management
  • Ability to develop and coordinate programs, SOPS and workflows.
  • Management, organizational and leadership skills.
  • Demonstrate ability to build cohesive teams and to achieve goals through team work.
  • Decision making ability to drive change and innovation.
  • Demonstrate resilience and flexibility in a demanding and fast changing environment.
  • Excellent relationship management, negotiation and networking skills.
  • Excellent communication and interpersonal skills.

    The Candidates
    Candidates applying for the roles should be holders of at least a relevant Master’s degree with the requisite working experience. Candidates will be expected to demonstrate integrity and strategic thinking, be results oriented, be creative and innovative and committed to NHIF’s vision, mission and core values.

    All shortlisted candidates must meet the provisions of Chapter Six of the Constitution of Kenya. In this regard, the candidates should obtain clearance certificates from:
    i. Kenya Revenue Authority.
    ii. Ethics and Anti-Corruption Commission.
    iii. Criminal Investigation Department.
    iv. Higher Education Loans Board.
    v. A Credit Reference Bureau.

    How to apply
    For full details on each position including qualifications and experience, please visit NHIF Website
    on NHIF Jobs in Kenya and send your applications to careers@goaladvisory.com or send by post or
    hand deliver to:
    The Director,
    Goal Advisory (A) Ltd
    1st Floor, Centro House,
    Ring Road, Westlands,
    P O Box 14426-00100,
    Nairobi, Kenya.

    Your application should reach us by 30th January 2017
    NHIF is an equal opportunity employer. While applying, please quote the title and reference of the
    position and include day and evening telephone numbers.
    Only shortlisted candidates will be contacted.

    4. NHIF Deputy Director, Marketing and Public Education Vacancy in Kenya: Ref GA/ES/2017/4

    Reporting to the Director, Strategy, Planning and Marketing, the Deputy Director, Marketing and Public Education will guide and oversee the formulation and implementation of integrated marketing, public education and communications plans and strategies to improve the visibility of the NHIF
    brand and retention of satisfied customers.

    Key Responsibilities:
  • Participate in the formulation of the Fund’s strategic plan and policies, develop and administer the
    division’s work plan and budget;
  • Implement marketing and business development plans and customer care programmes for sustainable membership growth;
  • Plan and coordinate public education and awareness programmes to improve product knowledge and new members enrolment;
  • Conduct market research and gather market intelligence on changing member preferences and health
    insurance practices to inform product development, programmes and service delivery standards;
  • Brand NHIF products and implement promotional activities to improve market acceptability, consumer demand and market coverage;
  • Participate in exhibitions, trade shows and related publicity programmes to enhance the Fund’s visibility;
  • Utilise interactive social media and websites platforms to receive customer feedback on NHIF services and emerging issues;
  • Make strategic, operational and financial decisions for the division;
  • Set, monitor and evaluate performance targets for staff in the division in line with the strategic plan;
  • Guide, coach and supervise direct reportees to ensure high performance, discipline, team spirit and effective succession planning;
  • Participate in meetings of Stakeholders and Management as necessary;
  • Prepare and present performance reports.

    Qualifications:
  • Bachelor’s degree in Marketing and Communications or Public Relations or other business related field.
  • Master’s degree in Marketing or other business related field.

    Professional Qualifications:
  • Charted Institute of Marketing /Marketing Society of Kenya/ Public Relations Society of Kenya
  • Member of Marketing Society of Kenya.

    Experience:
    At least nine (9) years’ experience with three (3) years at managerial level.

    Skills and competencies:
  • Conversant with the NHIF Act.
  • Analytical thinking and strong data analysis skills.
  • Project management
  • Ability to develop and coordinate programs, SOPS and workflows.
  • Management, organizational and leadership skills.
  • Demonstrate ability to build cohesive teams and to achieve goals through team work.
  • Decision making ability to drive change and innovation.
  • Excellent business relationship management, negotiation and networking skills.
  • Excellent communication and interpersonal skills.
  • Strong Customer care skills.
  • Strategic orientation.

    The Candidates
    Candidates applying for the roles should be holders of at least a relevant Master’s degree with the requisite working experience. Candidates will be expected to demonstrate integrity and strategic thinking, be results oriented, be creative and innovative and committed to NHIF’s vision, mission and core values.

    All shortlisted candidates must meet the provisions of Chapter Six of the Constitution of Kenya. In this regard, the candidates should obtain clearance certificates from:
    i. Kenya Revenue Authority.
    ii. Ethics and Anti-Corruption Commission.
    iii. Criminal Investigation Department.
    iv. Higher Education Loans Board.
    v. A Credit Reference Bureau.

    How to apply
    For full details on each position including qualifications and experience, please visit NHIF Website
    on NHIF Jobs in Kenya and send your applications to careers@goaladvisory.com or send by post or
    hand deliver to:
    The Director,
    Goal Advisory (A) Ltd
    1st Floor, Centro House,
    Ring Road, Westlands,
    P O Box 14426-00100,
    Nairobi, Kenya.

    Your application should reach us by 30th January 2017
    NHIF is an equal opportunity employer. While applying, please quote the title and reference of the
    position and include day and evening telephone numbers.
    Only shortlisted candidates will be contacted.

    More NHIF Jobs in Kenya at - Page | 1 | 2 | 3 | 4 | 5 | 6 |

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