World Bank Job Vacancies in Kenya

The World Bank’s Somalia Office based in Kenya is seeking to hire a highly organized and energized professional capable of operating effectively and discreetly in a very demanding, fast-paced and culturally diverse environment, to work as a Team Assistant. S/he will be a member of the Team’s Administrative Client Support (ACS) staff recruited locally and based in Nairobi, Kenya.


World Bank Team Assistant Job Vacancies in Kenya

Responsibilities

  • Review and update the Travel Advisory as needed (in coordination with the SS and Security Operations Center), including any VM-related documents such as brochures, welcome packs etc.
  • Maintain country VM protocol handbook consisting of mission cap, transport providers, airport transfer, in-country movement and communications, in coordination with SS and SFP.
  • Before granting Country Clearance
  • In locations with mission cap and/or restrictions, ensure the mission meets the criticality requirements for clearance (consult with the SS if required);
  • Ensuring all the necessary information (eg. confirmed mission dates, VM staff names, outline mission program or schedule) is provided by the VM before granting Country Clearance.
  • Provide support on visa and other mission clearance letters.
  • Communicate with and support VMs on all other pre-mission queries, and coordinate with other members of the CO as needed.
  • In-Country Mission Support
  • Maintain a daily VM report to include VM locations, hotels, mission plan and contact numbers.
  • Maintain an email distribution list with in-country VMs and send regular and timely advisories and guidance, as advised by CO management and SS/SFP.
  • Respond to (and coordinate as necessary) in-country VM queries.
  • Crisis Communication
  • Responsible for the VM ‘branch’ of the CO call tree
  • Before or during a crisis, communicate with and/or account for all Somalia Program VMs in country, as advised by CO management/SS/Security Focal Point (SFP).
  • Liaising with UN counterparts to facilitate mission travel, accommodation and other logistics such as room bookings and conference logistics in Somalia;
  • Liaise with other third party providers to facilitate mission logistics, including security providers, accommodation and travel providers and conference facilities management, including AMISOM;
  • Ensure all protocol are followed by teams related to missions in Somalia, including GP and CMU clearance, TR and country office clearance;
  • Provide organizational support to Somalia government officials travelling to Nairobi to attend meetings, missions, etc.-reverse mission, including liaison with Somali Embassy in Nairobi;
  • Book SSAFE Trainings, advise participants on requirements and arrange for payments
  • Support reverse mission by being the point of contact for Somali authorities on reverse mission to Nairobi.
  • Conduct regular missions to various locations across Somalia to ensure mission protocol, services and facilities are running smoothly and are up to date with the needs of the country team. This mission would
    be jointly with the security specialist and/or the Senior Operations Officer.
  • Answer internal and external queries on the assigned portfolio or, as necessary, take accurate and comprehensive telephone messages, and route them to appropriate persons to handle;
  • Maintain current distribution lists, phone/address lists of project/product contacts, and distribute documents for the team;
  • Co-ordinate with service units, and liaise frequently with team members both in Washington and in the Country Office;
  • Track and report on appropriate aspects of the Team’s operational activities.

    Qualifications

  • Preferably a Diploma in Secretarial Studies or Office Management or Business Administration
  • Three (3) years relevant work experience in a large International or Service or Private Sector Organization;
  • Proficiency in using advanced functions on Bank standard computer applications (Windows applications: Word, Excel, and PowerPoint);
  • Knowledge or experience of working in a fragile situation. Work in Somalia or with Somalia programs would be preferable;
  • Knowledge of and ability to execute diverse work procedures related to the timely processing and production of assigned outputs and supporting administrative activities;
  • Knowledge of Bank’s organization, procedures and practices, including Bank records management and filing procedures;
  • Thorough knowledge of work procedures in assigned work unit;
  • Demonstrated use of initiative and ability to make appropriate linkages in work requirements and anticipate next steps; and to follow through on team priorities in the absence of the team leader and respond to requests for information;
  • Ability to pass relevant Bank tests (e.g. English language, computer applications, etc.) as required;
  • Committed, dedicated and team player with ability to deal tactfully and effectively with staff and clients in a multi-cultural environment;
  • Proficient Somali (desired)& English skills (required - verbal and written), including ability to draft routine correspondence and edit materials using proper grammar, punctuation and style;
  • Effective time management and organizational skills;
  • Ability to produce high-quality work under pressure;
  • Experience working with UN logistical support agencies and familiarity of UN processes and agencies, including UNDSS, UNSOS, UNHAS and WFP
  • Experience working with Somali authorities and other stakeholders is an added advantage

    How to apply

    Interested candidates should apply online by 1st March, 2018

    For more information and job application details, see; World Bank Team Assistant Job Vacancies in Kenya

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