Telepost Sacco Society Jobs in Kenya

1. Telepost Sacco Society Teller Jobs in Kenya


Section:
Finance

Reporting To: FOSA Supervisor

Responsible for: Teller (FOSA)

Main purpose of the Job
To effectively handle customer transactions, delivering excellent client service and maximizing client solutions.

Responsibilities
  • Paying customers against proper documentation.
  • Receiving deposits from customers.
  • Ensuring cheques and cash are banked and input in the system.
  • Reconciliation of cash transactions on a daily basis
  • Maintain and update treasury register
  • Promote the Sacco’s products and handle queries raised at the counter
  • Prepare teller reconciliation report
  • Return the balance of cash to the Treasury before close of day’s business
  • Perform any other duties as may be assigned.

    Qualifications and Competencies
  • A degree in Business, Finance or Economics
  • A minimum CPA Part II.
  • A minimum of 3 years experience in a similar role.
  • Computer skills proficiency.
  • Ability to work under pressure.
  • Organizational skills to effectively prioritize work schedules.
  • Good communication skills.

    Interested candidates are required to submit their application including the most recent C.V. and all relevant attachments by Friday 17th February 2017 to jobs@telepostsacco.co.ke or send to the following address:
    The Ag’ Chief Executive Officer,
    Telepost Sacco Society Limited,
    P. O. Box 49557-00100 City Square,
    NAIROBI.

    For more information and job application details, see; Telepost Sacco Society Teller Jobs in Kenya

    2. Telepost Sacco Society Customer Care Officer - FOSA Jobs in Kenya

    Section:
    Finance

    Reporting To: FOSA Supervisor

    Responsible for: Customer Care Services (FOSA)

    Responsibilities:
  • Ensuring members receive delightful and quick service.
  • Responding to customer enquiries on refunds, giving customer loan balances and FOSA account balances.
  • Advice members on all matters relating to application for Membership and FOSA account opening.
  • Preparation of schedules and vouchers for payments.
  • Receipting of standing orders, direct debits and M-PESA payments.
  • Handling/updating all standing orders in the System.
  • Updating all members’ account details.
  • Capturing all FOSA queries received through personal visits, letters and calls; and ensuring they are responded to appropriately and within 2 working days from
    receipt date.
  • Facilitation of member retention.
  • Information gathering on member preferences/needs for purposes of new products/product features proposal.
  • Analyzing the information on the sheets at the end of every month and preparing a report to the Marketing Officer for final proposal.
  • Carrying out campaigns to sensitize members/potential members on FOSA.
  • Receive, register and issue all cheques as per requirement/instructions.
  • Ensuring accuracy of information provided to members at all times.
  • Handle requests in a professional, prompt and efficient manner
  • Perform all duties as assigned to you from time to time in line with the practices and policies of the Society.

    Qualifications and Competencies
  • Diploma in customer care/marketing/administration/public relations (Higher
    Diploma is an added advantage)
  • Knowledge of accounting - CPA Part II
  • Minimum 3 years working experience in a Sacco or Financial Institution
  • Knowledge in credit and lending principles.
  • Computer proficiency.
  • Organizational skills to effectively prioritize work schedules.
  • Good communication skills.
  • Ability to work under pressure.

    Interested candidates are required to submit their application including the most recent C. V. and all relevant attachments by Friday 17th February 2017 to jobs@telepostsacco.co.ke or send to the following address:

    The Ag’ Chief Executive Officer,
    Telepost Sacco Society Limited,
    P.O. Box 49557-00100 City Square,
    NAIROBI.

    For more information and job application details, see; Telepost Sacco Society Customer Care Officer - FOSA Jobs in Kenya

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