ICEA Lion Insurance Jobs in Kenya

Our Client, ICEA LION General Insurance Company Limited is one of East Africa's largest and most innovative insurers and financial services companies.


Their decades of experience and eye on the future helping clients navigate today's complex financial landscape underscores their business success.

They are seeking to recruit a highly ambitious candidate to fill in the following position at their Kisumu office:

1. Branch Manager
Reporting to the Manager, Branches & ADC, the Branch Manager position will be in charge of the Company’s branch office, to ensure the office runs efficiently; drive the marketing, sales and customer service functions in the designated region; and to ensure that the Company’s key performance measures are properly understood and monitored.

Principal Accountabilities:
  • Maintaining aggressive and sustained pursuit of business prospects in order to achieve new and renewal business targets.
  • Monitoring competition and recommending suitable measures to enhance competitiveness.
  • Organizing regular professional assessment and survey of major risks.
  • Monitoring all business transactions, including issuance of motor certificates, premium payment and credit.
  • Guiding the team and individuals toward achieving results.
  • Coordinating the full implementation of the main operating system at the branch.
  • Monitoring overall credit control status of the branch to maintain debt exposure within sustainable levels.
  • Negotiating settlement of claims and make appropriate recommendations to top management.

    Key Skills and Qualifications:
  • Bachelor’s degree in any relevant field from a recognized institution.
  • Professional qualification(s) in insurance e.g. ACII, FCII or equivalent.
  • Minimum of 7 years’ experience; 3 of which should be at senior management level.
  • Result oriented with ability to work under strict deadlines and meet set sales targets.
  • Excellent track record of performance with demonstrated ability to deliver business plans.
  • Excellent team leadership skills, communication, organization and presentation skills.

    Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke by 2nd December 2016 stating their current and expected remuneration, daytime telephone contacts and addresses of three referees.



    2. Business Development Manager
    Reporting to the General Manager (Business Development & Distribution) the Business Development Manager position will be responsible for acquiring profitable new business and retaining existing accounts in order to increase the Company’s market share.

    The incumbent will also aim at achieving profitable growth of the general business in accordance with targets set and criteria formulated by the Company.

    Principal Accountabilities:
  • Generating marketing strategies, setting objectives, and carrying out market research.
  • Appraising competitors’ activities and overall economic and social trends to stimulate profitable revenue growth.
  • Prospecting for new business and formulating aggressive initiatives to retain business.
  • Strategizing on how to achieve the prescribed product mix ratios for balanced revenue growth and profitability.
  • Building and maintaining strong client relationships with brokers and intermediaries.
  • Proposing changes in underwriting approach and rating mechanism to enhance marketability of the Company’s products.
  • Ensuring that quality of policy documents meets customer expectations.
  • Ensuring that any existing business lost due to unavoidable circumstances is replaced.
  • Preparing monthly business performance assessments reports.
  • Maintaining and regularly updating business forecasts and new business progress reports.
  • Setting the standards for individual performance, metrics and goals.

    Key Skills and Qualifications:
  • Bachelor’s degree in any relevant field from a recognized institution.
  • Professional qualification(s) in insurance e.g. ACII, FCII or equivalent.
  • Minimum of 7 years’ experience; 3 of which should be at senior management level.
  • Ability to analyze and interpret financial data and apply management principles.
  • Self-driven and able to deliver steep business production numbers.
  • Excellent team leadership skills, communication, organization and presentation skills.

    Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke by 2nd December 2016 stating their current and expected remuneration, daytime telephone contacts and addresses of three referees.

    Only shortlisted candidates will be contacted.


    3. Claims Manager
    Reporting to the Assistant General Manager (Operations), the Claims Manager position will be responsible for effectively assessing and processing general business claims in order to reduce company exposure while meeting customer expectations.

    Principal Accountabilities:
  • Performing claims investigations and evaluation of elements of the event, extent of damage.
  • Ensuring that claims handling guidelines are followed and that claims are processed and settled accordingly.
  • Negotiating settlement of claims and making appropriate recommendations to top management.
  • Guiding staff in the department towards high levels of service delivery so as to retain existing and attract new clients.
  • Coordinating prompt preparation of statutory and industry returns to the relevant institutions.
  • Seeking legal advice from the Company lawyers on contentious claims matters.
  • Estimating and reserving adequately for claims while seeking professional advice on claims reserves.
  • Processing disposal of motor vehicle salvages and maintaining up to date records before and after disposal.

    Key Skills and Qualifications:
  • Bachelor’s degree from a recognized institution (preferably Bachelor of Commerce or Bachelor of Law).
  • Professional qualification(s) in insurance e.g. ACII/AIIK or equivalent.
  • Minimum of 5 years’ experience as Head of Claims, with basic legal knowledge.
  • Ability to analyze claims with an investigative mind and detail-oriented.
  • Familiarity with dispute resolution, mediation and arbitration procedures.
  • Excellent team leadership skills, communication, organization and presentation skills.

    How to Apply
    Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke by 17th November 2016 stating their current and expected remuneration, daytime telephone contacts and addresses of three referees.


    4. Insurance Sales Job ICEA Lion – Nairobi (25 posts)

    Remunerations through Attractive Commissions

    (Financial Subsidy available on targets achieving)

    Free training for qualified candidates

    Insurance Sales Job Qualifications
  • Age: 25 and above
  • KCSE grade C minus and above
  • Computer literate
  • College qualification
  • Ambitious
  • Self motivated individual.
  • Goal oriented personality.
  • Sales training is an added advantage

    How to Apply
    Interested persons should send there applications to victor.haya@icealion.com.

    Candidates residing within Karen and its environs i.e. Dagoretti, Kikuyu, Ngong, Rongai, Nairobi West, Satellite, Racecourse, Kibera will be mostly preferable.

    5. ICEA Sales Agents Jobs Kenya

    We seek to recruit insurance sales agents to join our highly motivated sales team, at our Town CBD branch.

    Sales Agent Job Responsibilities
  • Selling our financial services to prospective and existing clients.

    Qualifications for the Sales Agent Job
  • Must be 28 years and above.
  • Should have a minimum of C- in KCSE or its equivalent
  • Should be well groomed and must have good interpersonal skills
  • Experience in Insurance and Banking Sales Sector will be highly considered.

    How to Apply
    Interested candidates should send their up-dated CV to dennis.barasa@icealion.com

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