Heritage Insurance Company Jobs in Kenya

1. Agriculture Insurance Officer (Agronomist)


Main Purpose of the job
The Agriculture Insurance Officer is responsible for assisting the Head of Corporate Business (Sales & Distribution) in dealing with Agriculture Insurances on a professional level so as to ensure consistency, efficiency and effectiveness in the function in line with the Company objective and goals.

Key Responsibilities/Accountabilities
  • Development and Marketing of Agriculture Insurance business
  • Prepare quotations for all agriculture related business
  • Assisting clients in identifying our products (policies) that suit their needs in line with insurance principles
  • Attending all telephone enquiries by our clients and brokers and giving clarification and guidance where necessary. Serving clients who visit our office.
  • Do field visits in respect to agriculture related business.
  • Offer training and technical assistance in relation to agriculture class of business to agents, clients etc

    Key Skills, Knowledge, Experience and Personal Competencies

    Education
  • A minimum of a Bsc. Agriculture or Bsc. Agricultural Education & Extension or Bsc. Agribusiness Management or Bsc. Horticulture or an Agricultural related degree from a recognized University.

    Professional Qualifications
  • A relevant professional qualification including ACII / a local diploma in insurance will be an added advantage
  • Be computer proficient especially in report writing

    Experience
  • At least Two (2) years in a busy and relevant environment
  • Be a self-starter, highly motivated and a team player
  • Have sound analytical and negotiation skills
  • Should have strong presentation, interpersonal and communication skills
  • Must be a good listener with excellent customer relation skills
  • Ability to plan, organize and prioritize (ability to work within strict deadlines)

    Other Attributes
  • High Integrity
  • Have people relations skills
  • High level of confidentiality
  • Excellent interpersonal skills
  • Good communication skills
  • Good listening skills
  • Should be result oriented and able to work within deadlines with minimal supervision.
  • Have good interpersonal, communication and presentation skills.
  • Be proactive in nature, to initiate and is self -driven

    2. Medware System Analyst

    The Medware System Analyst is responsible for supporting Medware in Medical Department to ensure efficiency and effectiveness for all system users.

    Key Responsibilities
  • System Management support of the Medware, Smart & PAS administration in terms of connectivity, complex system errors, control of user access rights and trouble shooting.
  • To resolve identified systems gaps to logical conclusion by following up outstanding issues where tickets have been raised on Medware
  • Liaising with SMART and NHA on integration setups of Medware and Smart Systems applications
  • Preparation of Management Reports on monthly outstanding debit reports and adhoc reports for the Medical Department when required
  • Preparation of monthly membership listing for providers and sign offs
  • Co-ordinate the Health Insurance Department document management process
  • Co-ordinate and support the Medical Avaya System at the Contact Centre

    Key Skills, Knowledge, Experience and Personal Competencies

    Education
  • Degree in Computer Sciences, MIS or equivalent
  • Training / skills on Medware System will be an added advantage

    Experience
  • 3 years experience in support of a Medical system application preferably
    Med ware

    Other Attributes
  • Have good interpersonal, communication and presentation skills.
  • Be proactive in nature, to initiate, drive and generally promote change.
  • Be highly logical, paying great attention to details
  • Requires minimal or no supervision

    3. Manager - Human Resources
    The Human Resources Manager is responsible for assisting the Senior Human Resource Manager in dealing with Human Resource duties on a professional level so as to ensure consistency, efficiency and effectiveness in the function in line with the Company objective and goals.

    Key Responsibilities
  • Assist in development and implementation of organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives.
  • Implements human resources initiatives by establishing department accountabilities, acting as a business partner to the organization and support line managers in ensuring that their HR needs and programs are aligned to the HR plan and to group.
  • Support the HR function in talent acquisition & development, staffing, employment processing, compensation, records management, safety and health, employee relations and retention and labour relations.
  • Manages human resources operations by recruiting, selecting, orienting, training, coaching, counselling, planning, monitoring, appraising, and
  • Assist in driving performance management process, help line managers in evaluating & reviewing staff job descriptions and contributions; maintaining affordable compensation, and enhance productivity among other strategies.
  • Participate in developing human resources operations budgets by estimating, forecasting, and anticipating requirements, trends, and variances.
  • Training & Development: Coordinate internal and external staff training in relation to business needs and TNA’s identified at functional level.
  • Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications.
  • Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.
  • Complies with local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
  • Ensures effective working relationships between staff and ensuring that grievance, complaints and discipline are handled in accordance with laid down polices and organizations.
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Implement policies and procedures taking cognizance of group requirements in regard to staff insurances, medical and all other benefits.
  • Embrace best practice in Human resources management in line with the business environment
  • Proficient in using a HRMIS & Overseeing Payroll administration.
  • Undertake Trust Secretary duties for the Company Staff Retirement Scheme

    Key Skills, Knowledge, Experience and Personal Competencies

    Education
  • Masters Degree in Human Resources , Strategic Management, or equivalent
  • A degree in social sciences preferably, HR, Psychology, Education from a recognized university or business related degree.

    Professional Qualifications
  • Higher Diploma with IHRM required.
  • Full member of IHRM

    Experience
  • Must have a minimum of 8 years working experience in a medium to large size organization, of which 4 years must be at management level
  • Must be computer proficient with strength in Excel.
  • Experience in SAP application will have an added advantage.

    Other Attributes
  • High Integrity
  • Have people relations skills
  • High level of confidentiality
  • Excellent interpersonal skills
  • Good communication skills
  • Good listening skills
  • Should be result oriented and able to work within deadlines with minimal supervision.
  • Have good interpersonal, communication and presentation skills.
  • Be proactive in nature, to initiate and is self -driven

    Application Process
    If you believe you are the right candidate, please email your application and CV to vacancies@heritage.co.ke on or before Wednesday, 23rd November 2016, 5.00 p.m.

    For more information and job application details, see; Heritage Insurance Company Jobs

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