G4S Cash in Transit Manager Jobs in South Africa
G4S Cash in Transit Manager Jobs in South Africa
Job Introduction:G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a CIT Manager based at our operations in Port Elizabeth.
The responsibilities of a CIT Manager is to effectively manage branch resources and procedures to ensure that the contractual obligations to customers are achieved cost effectively and that the company’s security procedures are applied throughout the branch.
Furthermore, to continually review and improve branch profitability and security.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which facilities management plays within a successful business unit.
The incumbent will be expected to be results driven and to live the values of the organisation.
Role Responsibility:
Effective management of the branch financial performance
Manage relationship between actual results, budgets and forecasts, delegating accountability where appropriate.
Initiate cost saving model and controls
Gross Margin Management
Direct Wage control
Overheads control
Service/Schedule profitability
Ensuring that claims against the Company are prevented or minimised
Recommend capital expenditure in line with authority matrix
Effective management of staff within the branch
Effective Organisation
Staff turnover analysis, proper allocation of staff to positions and structure.
Set and agree objectives and performance standards with staff, including understanding of policy and procedures
Monitor performance and provide feedback
Branch organisational structure is adequately staffed through effective recruitment
Optimise resources to meet operational needs. Comply with operational and administrative procedures within defined guidelines
Succession Planning and Employment Equity
Determine training needs (in line with training and hr policy) for staff. Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed.
Monitor and address staff motivation levels
Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.
Hold branch management team meetings and communicate to all branch staff through those briefings
Maintain and develop sound trade union relationships
Effective management of Operations
Customer retention and customer service levels
Review and deploy resources, and thereafter continuously review operations to improve profitability and customer service levels.
Make changes as necessary
Undertake regular and consistent customer visits and assess service of personnel
Monitor customer service levels and implement management information KPIs
Use Branch Systems and spreadsheet software to provide management information regarding the department’s performance and to improve profitability.
Ensure the systems are updated and maintained according to the Company’s guidelines.
Ensure fleet requirements are correctly communicated to Transport department
Monitor fleet quality and standards around vehicle appearance and running
Ops Process
management – adherence to quality standard
Ensures that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained.
Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.
Hold daily branch management team meetings and communicate to all staff through those briefings
Optimise utilisation of resources within the branch to ensure smooth and efficient operations
Conduct monthly checks on Cash reconciliation process for cash processing
Manage the implementation of all Cash processing policy and procedures
Manage the exception on Cash processing final release of payments and customer queries
Effective management of the risk process and compliance within the region
Manage and monitor loss prevention and loss reduction procedures
Ensure and monitor adherence to procedures and policies around risk
Ensure the adherence and correct utilisation of company systems and procedures.
Recommend capital expenditure for improved security
Maintain and complete records of audits around risks/security for the branch
Responsible for Health and Safety awareness and compliance at the branch
Effective management of the Sales Representatives in achieving their Targets
Conduct weekly meeting with Sales Representatives
Monitor Sales performance against targets
Assist Sales Representatives in pro-active solutions towards the achievement of agreed targets
Manage the Sales Representatives in the preparation of new business
Manage the Sales Representatives in customer retention, terminations and service delivery
Manage the Sales Representatives in the implementation of service level contracts with consideration to pricing and scheduling
Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
Participate in safety forums created by company for example safety meetings and safety talks
Report all safety incidents to the relevant people
Discuss all safety incidents on all levels
Follow-up on any activities assigned through safety meeting/committee/representative/management
Attend safety education and refresher programmes
Comply with safety policies and procedures at workplace
Distribute safety information as and when required
The Ideal Candidate:
Minimum Requirements:
Experience of multi-site management
3 years General Management (Profit and Loss preferential)
PSIRA Grade B and CIT
Knowledge:
Logistics/Fleet management
G4S Operational Policy and procedures
G4S HR Policy and procedures
Health and Safety legislation
G4S Business Ethics /preventing bribery and corruption
Knowledge of Basic Accounting
Skills:
Managing Conflict
Communication (Written and Verbal)
Negotiation skills
Computer literacy – MS Office
Basic financial skills
Attributes:
Awareness of the market environment
Delivering Strategy
Driving Change
Leading People
Delivering Performance
Working with Complexity
Managing Professionally
Customer Thinking
Collaborating and Co-operating
How to Apply
Interested and qualified candidates should apply online by 23rd June 2019
For more information and job application details, see; G4S Cash in Transit Manager Jobs in South Africa
