Finn Church Aid Vacancies in Kenya

Finn Church Aid Regional Quality Adviser Vacancies in Kenya


Introduction

Finn Church Aid (FCA) is Finland's biggest development co-operation organisation and the second biggest organisation in Finland working in humanitarian aid. Finn Church Aid is a member of the ACT Alliance (ACT), an alliance of faith-based development and humanitarian aid organisations f orming one of the world's largest aid organisations.

Responsibilities

  • Contributing to the development of the CHS Action plan, and supporting its implementation. • Providing technical support on development and maintaining of context specific complaints response mechanisms (CRM), and contributing to FCA's global CRM-related policies and guidelines.
  • Supporting CHS integration into FCA's partnership tools and guidelines, and assisting country offices in applying the partnership guidelines and tools
  • Supporting the Country Programs in adopting FCA's project level PME guidelines and tools, and giving feedback to the HO on observed needs to revise/develop the tools and guidelines
  • Assisting Country Programs in managing of project evaluations and impact assessments • Liaising between the Country Programs and the HO when developing guiding documents and procedures related to quality and accountability.
  • Contributing to the development of FCAs new web-based project handling system
  • Assisting HO at managing investigations of sensitive complaints
  • Serving as a member of the Advisory Group
    on Complaints Handling

    Qualifications

  • Masters degree in a relevant domain or equivalent work experience
  • In depth work experience in development cooperation and humanitarian assistance in INGO sector; experience of operational development and/or humanitarian work in fragile contexts is an asset
  • Good knowledge on the Core Humanitarian Standard CMS, preferably through attendance organised by the CHS Alliance
  • Knowledge on complaints handling and complaints systems
  • Expertise in investigation of sensitive complaints
  • Good knowledge on the context of FCA's program countries in Africa and Middle East
  • Good facilitation skills and experience in conducting training in different cultural settings
  • Language skills: English and French native proficiency/ability to conduct complex professional training in both languages; Finnish language is an asset.

    How to apply

    Interested candidates should send their resume by 10th November, 2017 to:

    recruitment.esaro@.kua.fi

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