Fairview Hotel Jobs

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Fairview Hotel Front Office Manager Jobs in Kenya

Aim of the role: To provide general leadership for all Front Office operations at Fairview Hotel Limited.

Responsibilities:

Ensure that the department and hotel is fully compliant with all audit requirements

Ensure that month end and financial year end are prepared and submitted by the due deadline date monthly / annually and in conjunction with Accounts Department

Ensure that all arrivals are checked in with a valid and sufficient method of payment

Ensure that internal house accounts (non staying folios) are managed and maintained during the month

Manage the rooms inventory so as to ensure maximum rooms are sold, at a favourable rate and with a guaranteed, sufficient method of payment and that the 6pm release policy is adhered to at all times

Ensure that all expenditure is noted correctly, within budget and as per audit requirements

Ensure that no shows are managed on a daily basis

All Front Office Reports must be printed, checked and processed on a daily basis per shift

Ensure that all required employment procedures are adhered to

Ensure that each shift banking is prepared accurately and in line with audit requirements.

All current and future reservations must be checked on a daily basis so as to ensure; data integrity, method of payment etc.

All boardroom and conference room bookings must be processed correctly so as to ensure that all requirements are taken care of

Each shift / department

must ensure that all documentation has been filed correctly

All emails and correspondence must be checked, processed and effectively distributed per shift per day

All applicable documentation must be boxed, recorded and stored in line with the relevant requirements

Ensure the safety and security of the staff, guests and hotel property

Ensure that all required stock takes are conducted in line with audit requirements

Ensure that all equipment is used, stored and maintained in line with operating procedures

Ensure that every guest receives exceptional service at all times

Human Responsibilities

Attends all training sessions as scheduled.

Education, Training and Experience Requirements:

Level of Literacy: Must be able to read and write in English & Kiswahili

Level of Numeracy: Excellent numeracy skills

Level of Communication Skills: Must be in possession of excellent communication skills

Level of Formal / Professional / Education & Training: Minimum education level- Bachelor’s degree in a hospitality related degree or A diploma in Hotel Management from Utalii college.

Level of Experience in Job Advertised: 5 years’ experience required in Front Office operations

How to Apply

Please send a copy of your curriculum vitae, accompanied by a letter which sets out your interest in the post, and your suitability for it to: HCoordinator@clhg.com

Apply to: General Manager, Fairview Hotel Limited

Closing Date for Application: 7th September, 2017

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