Ericsson SME Operations Assurance Jobs in Uganda

Ericsson SME Operations Assurance Jobs in Uganda

Job Summary

We are looking for a member to be part of our Managed Services team! As a part of our MSIP Deployment team, you will play a key role in managing the delivery of services and resources on our “live” customer network, broadcast platform and/or IS/IT infrastructure.

Based on our customer’s network specifics, you will ensure the coordination of our technology integration deployment, the quality of the implementation, the adequacy of the testing procedures and tools, the proper acceptance and the smooth handover to our operations team according to Ericsson’s and the customer’s network particularities and requirements.

Responsibilities & Tasks

Manage end-to-end deployment and delivery of integration activities for specific customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking

Validate and approve integration test results for a new service, terminal and equipment type or vendor

Secure the availability and accuracy of the customer’s asset configuration information to be used by all delivery units

Ensure deployment management activities are efficiently performed and supported by other delivery organizations and functions

Seek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptance

Participate on various change management

boards, and forums as needed and coordinate customer participation as necessary

Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary

Approve the release and deployment strategy based on customer requirements and ensure execution of proper hand-over to operations

Continuously drive for efficiency, improvements and excellence in service delivery

Position Qualifications

3-5 years’ experience with Charging Systems

Education: Graduate or Post Graduate Engineering degree

Core Competences:

Deployment and integration delivery management
Change management

Release and deployment management

Efficiency improvement management

Delivering results and meeting customer expectations

Analyzing

Deciding and initiating action

Entrepreneurial and commercial thinking

Persuading and influencing

Relating and networking

How to Apply

Interested and qualified candidates should apply online by 4th September 2019

For more information and job application details, see; Ericsson SME Operations Assurance Jobs in Uganda

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