Equity Bank Jobs in Kenya

Equity Bank Senior Business Growth & Development Manager Jobs in Kenya


Responsibilities

Strategy Execution
  • Own the branch targets and deplore a robust strategy on how to meet and exceed the targets
  • Unlock key business opportunities and manage key relationships and clients
  • Harness support of key business enablers to support realisation of the strategy
    Business Development
  • Build trusted relationships with both corporate and high net worth clients and
    other key stakeholders with an aim to expand market and grow wallet share
  • Promote and execute business growth initiatives and new products
  • Proactively seek market lending and deposit opportunities from current and prospective clients
  • Champion growth of non-funded income lines to ensure a balanced healthy business
  • Understand and provide clear direction to the branch based on market analysis and local area customer trends and competitor offering
  • Budget accountability: responsible for strict cost management in the branch
    People Management
  • Drive and inculcate the right corporate culture at all times
  • Create an empowering environment for direct reports that fosters creativity and encourages innovation
  • Develop a high performing team through effective use of KPIs/SMART targets and timely reviews with active feedback and coaching
  • Ensure training of staff is carried out and business continuity plans are in place
  • Reward and recognise high performing teams and staff, hence motivating the team towards high performance
  • Directly responsible for discipline among staff within the branch by following the Bank’s disciplinary and grievance procedures
  • Conduct regular meetings with branch staff to ensure all staff are on track on performance, receive feedback on any issues arising from the business and support those with performance challenges
  • Mentor and develop upcoming Managers
    Customer Experience
  • Ensure the branch achieves service excellence by closely monitoring and improving customer service standards, through closely working with the Regional Customer Service Managers
  • Ensure regular training on customer service is done for the branch teams by the Customer Service Champions
  • Ensure stellar customer service and prompt attendance to any customer complaints
    Compliance & Risk
  • Ensure that all operations and controls within the branches are adhered to and in compliance with set regulations to protect the business
  • Achieve performance standards in the branch audit; low Portfolio At Risk (PAR) by ensuring that there is quality lending; no fraud and overall high compliance standards; participate in branch Credit Committee meetings
  • Budget planning, control and evaluation for the branch
  • Brand & Corporate Social Responsibility (CSR)
  • Promote the brand of the Bank by ensuring cleanliness, branding and participating in community related initiatives
  • Support CSR activities in the branch and beyond
  • Guard the Bank against reputational risk by ensuring effective governance in the branch
  • On request, participate in Departmental and or Group wide business initiatives
    including any other matters that may be assigned from time to time.

    Qualifications

  • Is exceptional at relationship management
  • Is an inclusive leader with an extroverted interest in people
  • Enjoys responsibility, authority and the social initiative required by a leadership position
  • Applies pressure in a charismatic way to achieve an objective and to gain acceptance of their point of view
  • Applies interpersonal skills, self-confidence and charisma to influence and persuade
  • Is an excellent motivator, knows how to communicate and can persuade
  • Is very independent, has no difficulty accepting risks and has a strong sense of urgency
    Leadership Style
  • Displays initiative and an enthusiastic, positive and persuasive style
  • Takes immediate control of situations and does what it takes to attain objectives and solve problems
  • Makes decisions in a spontaneous and confident way, based on the available information
  • Is a good team leader; with a confident and "in charge" attitude to lead the group to the completion of goals
  • Encourages direct reports by delegating work, exerting effective controls progressively towards objectives
  • Able to lead and inspire the team including other managers to achieve results
  • Thorough understanding of the banking industry and the policies and procedures of the Bank
  • Good knowledge of the business environment, industry regulations and government regulations
  • Strong marketing and selling skills
  • World class customer service skills
  • Able to handle very complex transactions both funded and non-funded
  • Able to have a wholistic view of the client for value chaining, wallet sizing and business deepening
  • Good working knowledge of MS Office Suite and bank systems
  • Holder of a degree (business related preferably) from a recognised university
    will be desired) or its equivalent with 10 years’ experience in a managerial function, 5 years of which must be in a large sized branch
  • Over 12 years’ working experience in the financial/service industry
  • Holder of banking professional qualifications such as ACIB or AKIB and working experience in a multicultural environment will have an added advantage
  • Experience in both bank operations and credit will be an added advantage

    How to apply

    Interested candidates should send their resume by 19th January, 2018 to:

    jobs@equitybank.co.ke

    For more information and job application details, see; Equity Bank Senior Business Growth & Development Manager Jobs in Kenya

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