Digital Channel Officer Jobs in Kenya

Coordinate development and enhancement on digital channels to deliver best in class user experience for investment, lending products and uplift online

Roles and Responsibilities

Coordinate development and enhancement on digital channels to deliver best in class client experience for investment, lending products and uplift online usage

Act as business user and work with technology team on new initiatives and system development projects

Perform quality testing and follow up with relevant parties to resolve issues

Assist manager in projects, day-to-day operations and content maintenance across all digital and remote

Coordinate marketing program to uplift usage in online/digital banking

Take up ad hoc assignments when required

Evaluating credit worthiness by processing loan applications and documentation within specified limits

Checking through the system the eligibility and the feasibility of granting loans to specific clients applicants

Determining all applicable ratios and metrics and set up debt repayment plans

Maintain and Update accounts records

Communicate with clients either to request or to provide information

Continually conduct market surveys so as to understand the market and product trends in order to determine the competitiveness of the company and also to recommend products and pricing reviews and a new product development

Driving and managing market outreach promotional programs to create product awareness and cultivate business networks and customer relations to grow the

portfolio

Prepare and submit daily, weekly, monthly and quarterly reports and any other ad-hoc reports as may be required by the immediate supervisor/superior

Grow deposits through managing relations with borrowers to open accounts

Job Requirements

2 years in digital lending platform, preferable with online channel and with understanding of consumer banking products or wealth management products

University degree in Business, e-Commerce, Information Technology or related disciplines
Sound knowledge in internet, and keen sense for the development trends in Internet and web design

Good communication skills
Self-motivated, detail-oriented and good analytical skills

Team player with good interpersonal skills

Project management experience will be an advantage

Proficiency in both spoken and written English and Kiswahili

How to Apply

Applications to be send to careers@uwezomfbank.com

The applications should reach us on or before 24th August 2018. Only shortlisted candidates will be contacted. CV’s

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