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1. Britam Insurance Business Process Analyst Jobs in Kenya

Job purpose:

The role holders (3 vacancies) will review and document Britam’s existing business processes, analyse and identify process deficiencies then subsequently lead a cross functional team in redesigning the business processes in full alignment to the digital transformation strategy.

Key responsibilities:
  • Review, understand and internalize existing business processes
  • Review, understand and internalize group strategy together with the proposed IT Projects
  • Revalidate IT projects future state process maps against group strategy
  • Develop detailed Microsoft Visio process flow diagrams for all future state processes
  • Develop detailed operational procedure documents/manuals for all future state processes
  • Perform detailed workload analysis for each of the documented processes into a comprehensive process register, detailing each of the processes together with the number of Full Time Employees (FTEs) required to effectively and efficiently run the end to end (E2E) process
  • Perform Activity Based Costing (ABC) for each of the E2E processes culminating in a comprehensive process cost model for ALL processes
  • Participate in requirements elicitation and documentation for the new 2017 projects

    Competencies:
  • Strong commoral and written communication skills
  • Ability to produce process documentation to international standards
  • High attention to detail
  • Strong advocacy skills

    Knowledge, experience and qualifications required:
  • Bachelors degree from an accredited university
    Certification in Business Process Management, Business Analysis or Lean/Six-Sigma is an added advantage
  • At least 3-5 years’ experience as a Business Analyst, on large and complex projects
  • Strong skills in Process Mapping and Business Process Reengineering
  • Strong analytical skills with a demonstrated ability to extensively analyse business processes and workflows
  • Experience facilitating workshops and focus groups
  • Strong business/client engagement skills
  • Experience in developing business requirements
  • Experience in developing instructional and procedural documentation and presentations
  • High level of competence with MS Office and MS Visio

    3 Months Contract (Renewable)

    How to Apply:

    For more information and job application details, see; Britam Insurance Business Process Analyst Jobs in Kenya

    Closing Date: Sunday, January 15, 2017

    2. Britam Insurance Project Manager – Siebel CRM Jobs in Kenya (2 Year Contract Renewable)

    Job purpose:

    Responsible for managing the initiation, planning, execution and closure of the Oracle Siebel CRM implementation project for Britam Group.

    Key responsibilities:
  • Undertake project initiation activities including preparing a project charter and business case for assigned projects
  • Translates the project mandate into detailed concept, defining benefits, analysing interested parties, and defining deliverables
  • Responsible for providing strategic project planning, including resource planning, preparing a comprehensive project schedule and project budgeting
  • Mobilise project team consisting of internal business users, IT experts, business partners and third party suppliers
  • Lead the project team in execution of project activities ensuring required quality standards are adhered to
  • Vendor management to ensure project is delivered on time, on scope and within budget
  • Project risk management including carrying out risk assessments and designing and implementing risk mitigation initiatives
  • Develop and implement a communication and change management plan for the project
  • Develop and implement a stakeholder management plan to ensure project success
  • Updates the project plan as the project progresses, assess risk, resolves issues and reports
  • Manage project CAPEX and OPEX budgets
  • Provide periodic project status reports to key stakeholders
  • Employ business analysis, system design and system testing methodologies to manage quality of project deliverables ensuring business requirements are fully met
  • Ensure appropriate handover of the project including the documentation of lesson learned and a submission project report
  • Ensure proper integration (by appropriate communication and documentation) of the deliverables into existing IT infrastructure and business processes

    Competencies:
  • Ability to customise project management processes, tools and templates
  • Expert on Microsoft Project Management Tools
  • Excellent analytical and organisation skills
  • Strong goal setting and task prioritisation abilities
  • Effective communication skills verbal and written
  • Ability to reconcile key stakeholder interests
  • Ability to effectively prioritise and execute tasks
  • Attention to detail

    Knowledge, experience and qualifications required:
  • University degree in Computer Science, Information Technology, Engineering or equivalent
    Project Management Expertise: Certification in Prince2 or PMP would be an added advantage
  • Minimum of 4- 6 years’ experience in a similar role
  • Experience in managing an Oracle CRM implementation
  • Business analysis and process design experience
  • 2 Year Contract Renewable

    How to Apply:

    For more information and job application details, see; Britam Insurance Project Manager – Siebel CRM Jobs in Kenya

    Closing Date: Sunday, January 15, 2017

    3. Britam Insurance Project Manager – INSIS Life Assurance System Implementation Jobs in Kenya (2 Year Contract Renewable)

    Job purpose:
    Responsible for managing the initiation, planning, execution and closure of the INSIS Life Assurance System implementation project for Britam Life Assurance Company Ltd.

    Key responsibilities:
  • Undertake project initiation activities including preparing a project charter and business case for assigned projects
  • Translates the project mandate into detailed concept, defining benefits, analysing interested parties, and defining deliverables
  • Responsible for providing strategic project planning, including resource planning, preparing a comprehensive project schedule and project budgeting
  • Mobilise project team consisting of internal business users, IT experts, business partners and third party suppliers
  • Lead the project team in execution of project activities ensuring required quality standards are adhered to
  • Vendor management to ensure project is delivered on time, on scope and within budget
  • Project risk management including carrying out risk assessments and designing and implementing risk mitigation initiatives
  • Develop and implement a communication and change management plan for the project
  • Develop and implement a stakeholder management plan to ensure project success
  • Updates the project plan as the project progresses, assess risk, resolves issues and reports
  • Manage project CAPEX and OPEX budgets
  • Provide periodic project status reports to key stakeholders
  • Employ business analysis, system design and system testing methodologies to manage quality of project deliverables ensuring business requirements are fully met
  • Ensure appropriate handover of the project including the documentation of lesson learned and a submission project report
  • Ensure proper integration (by appropriate communication and documentation) of the deliverables into existing IT infrastructure and business processes

    Competencies:
  • Ability to customise project management processes, tools and templates
  • Expert on Microsoft Project Management Tools
  • Excellent analytical and organisation skills
  • Strong goal setting and task prioritisation abilities
  • Effective communication skills verbal and written
  • Ability to reconcile key stakeholder interests
  • Ability to effectively prioritise and execute tasks
  • Attention to detail

    Knowledge, experience and qualifications required:
  • University degree in Computer Science, Information Technology, Engineering or equivalent
    Project Management Expertise: Certification in Prince2 or PMP would be an added advantage
  • Minimum of 4- 6 years’ experience in a similar role
  • Experience in managing a Life Assurance System Implementation
  • Business analysis and process design experience
  • 2 Year Contract Renewable

    How to Apply:

    For more information and job application details, see; Britam Insurance Project Manager – INSIS Life Assurance System Implementation Jobs in Kenya

    Closing Date: Sunday, January 15, 2017

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