Tours and Travel Jobs

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Tours and Travel Consultant

Their responsibilities / activities on a daily basis would be;

Responding and following up on client requests; Issuing tickets and booking accommodation;

Researching, developing and creating interesting holiday packages to be sold to various clients including companies, groups and individuals;

Selling holiday and travel products to customers; through anticipating the needs of the clients ;

Meeting sales targets as set out by the travel agency manager;

Dealing with complicated customer itineraries and translating them in a way that the customer understands them;

Handling customer orders and payments;

Liaising with tour operators and other key partners such as hotels and airlines regarding bookings and schedules;

Undertaking general administration;

Advising clients about passports, vaccinations, visas, foreign currency, travel insurance, car parking, car hire abroad and excursions in resorts;

Dealing with complaints and responding to the clients in a way that they feel heard/vilified;

Using and updating IT skills, since information on holiday packages and bookings is usually accessed via a network;

Organizing displays of promotional material.

If you think you meet the above requirements, kindly send your CV and application letter to travel [at] Cwk.co.ke.

Recruitment is on-going until a suitable candidate is identified.

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