Tours and Travel Jobs
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Tours and Travel Consultant
Their responsibilities / activities on a daily basis would be;
Responding and following up on client requests;
Issuing tickets and booking accommodation;
Researching, developing and creating interesting holiday packages to be sold to various clients including companies, groups and individuals;
Selling holiday and travel products to customers; through anticipating the needs of the clients ;
Meeting sales targets as set out by the travel agency manager;
Dealing with complicated customer itineraries and translating them in a way that the customer understands them;
Handling customer orders and payments;
Liaising with tour operators and other key partners such as hotels and airlines regarding bookings and schedules;
Undertaking general administration;
Advising clients about passports, vaccinations, visas, foreign currency, travel insurance, car parking, car hire abroad and excursions in resorts;
Dealing with complaints and responding to the clients in a way that they feel heard/vilified;
Using and updating IT skills, since information on holiday packages and bookings is usually accessed via a network;
Organizing displays of promotional material.
If you think you meet the above requirements, kindly send your CV and application letter to travel [at] Cwk.co.ke.
Recruitment is on-going until a suitable candidate is identified.
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