Young Men's Christian Association Operation Manager Jobs in Ethiopia

Young Men's Christian Association Operation Manager Jobs in Ethiopia

Job Description

Young Men’s Christian Association of Ethiopia (YMCA Ethiopia) is a non-religious, non-political and pioneer youth serving organization which works for the well being of youth, children and the community at all. YMCA was established in 1951 with the vision of empowering young people for the renaissance of Africa.

It is affiliated with the World Alliance of YMCA and African Alliance of YMCAs and shares the founding principle of “Body – Mind – Sprit” which is symbolized by the time honored triangle that denotes a holistic youth development approach.

The organization aims to reach over 80,000 beneficiaries with 30,000 members and volunteers. YMCA works in collaboration with governmental and non governmental stakeholders in Addis Ababa and five (5) regions of the country (Amhara, Oromia, SNNPR, Tigray, and Sidama) and ten (10) branch offices.

General overview of the position

The Operation Manager working under the supervision of the Executive director will be a member of the management team of YMCA Ethiopia and is responsible for the overall YMCA Operations (Human Resources, Administration, Logistics, procurement and ICT).

The position holder will lead and monitor the operations activity and ensure inter-departmental collaboration, efficiency and timely completion of tasks to contribute for the strategic goals YMCA and donor funded projects.

S/he ensures that administrative issues are successfully managed and provides operational support as required. S/he will be responsible for training and mentoring of staff on policies, procedures, donor regulations, new systems and best practices.

Key responsibilities


  • Act as a key member of the senior management team while working closely with the Executive Director, Program Director, Finance and others.

  • Drive change in the operational functions in the delivery of YMCA strategy.

  • Collaborate with the Executive Director and Program Director to build systems and processes in operation to contribute to successful strategic plan implementation


  • Lead the process improvement and excellence initiatives to promote effectiveness and interdepartmental collaboration

  • Lead the process for inventory management, disposal of dead item, renovation and premises.

  • Coordinates the signing of operational agreement with concerned local and national government bodies

  • Develop risk management policy and procedures at national and branch levels

  • Work with departments in the analysis, identification and registering of risk factors and management of same

  • Be a custodian of all organizational policies and procedures

    Human Resources

  • Lead positive working culture and champion innovation and creativity.

  • Initiate, develop, maintain, and revise policies and procedures for the general operation of HR, Administration, procurement and logistics functions

  • Continuously update organization policies and standards, legislative regulations and other rules in alignment with new proclamations, regulations and/donor requirements.

  • Lead the process of talent attraction, retention, development and management in the organization.

  • Manage all operations staff
    members including Admin, procurement, logistics and etc

  • Provide structured evaluations of employee performance and promote a collaborative and transparent environment in line with YMCA’s core values.

  • Be responsible for overall planning in HR, Admin, Procurement, Logistic, IT and others in line with YMCA strategy

  • Responsible for overall personnel management including hiring, placement. transfer, disciplinary measures, staff benefits and development

  • Develop systems for the management of volunteers including reporting, supervision, performance management, recruitment and induction, exit interviews, etc


  • Develop a pre-qualified vendor list for various categories of services

  • Facilitates the establishment of a framework agreement

  • Ensure that effective procurement policy and processes are in place '

  • Serve as primary liaison to legal counsel in addressing legal issues e.g. copyright, Oversee quality management of property, including premises, technologies

  • Ensure the organizations Total Rewards Policy including insurance are internally fair, externally competitive and in alignment with best market practices.

    Information Technology

  • Provide leadership oversight including monitoring of performance to make sure that ongoing helpdesk and troubleshooting assistance is given

  • Ensure that IT related support is provided during the implementation of data management;

  • Guide the IT officer in the delivery of training for staff in the use of hardware, software, Office365, SharePoint and other related services.

  • Ensure the dissemination of relevant ICT documents, standard policies and updates from are done according to the organization’s policies the security of data and system

    Required education and experiences

  • MA/ BA in Business Administration, Finance or Accounting or equivalent

  • 5+ years of progressive experience with added value at a senior management role

  • Experience with managing contracts of various donor organization

  • Superior knowledge of multiple operational functions and principles, including finance, human resources, logistics, procurement and etc

  • Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands

  • Strong interpersonal skills and positive professional attitude

  • Good computer skills; MS Excel, Word, Power Point and Outlook

  • Skills on Web Conferencing Applications, information management systems

    Expected Competencies

  • He/she is expected to be innovative, vibrant and active

  • He/she is expected to have a proficient communication skill

  • He/she is expected to be excellent team player

    How to Apply

    Interested applicants can be send their CV and scanned certificate of credentials in the form of pdf only through our email:

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