WTS Energy IT Specialist Jobs in Nigeria

WTS Energy IT Specialist Jobs in Nigeria



Description

  • We are looking for an enthusiast IT Specialist to work with one of our clients, a reputed Oil and Gas services company

  • The group IT Specialist will be responsible for the daily IT needs of users in PAL, he/she will provide support to the company’s computer environment and IT infrastructure.

  • The employee works within general methods and procedures and exercises considerable independent judgment to select the proper course of action.

  • He/she will ensure conformance to guidelines, methods, procedures, and policies related to IT and the organization as a whole.

    Duties / Responsibilities / Accountabilities

  • Provide advice on the most suitable IT choices
  • Provide technical support or training for systems and networks
  • Act as a link between end users and high-level support (provides L1, and L2 support)
  • Install and configure software and hardware (printers, network cards, etc.)
  • Monitor system and network performance
  • Perform troubleshooting, repairs, and data restoration
  • Performance maintenance activities (e.g. backups)
  • Maintain licenses and upgrade schedules
  • Collaborate with other professionals to maintain standards and functionality
  • Manage network servers and technology tools
  • Ensure security through access controls, backups, and firewalls
  • Develop expertise to train staff on modern technologies
  • Build technical documentation, manuals, and IT policies
  • Maintains centralized documentation of all network system changes and inventory of all such systems.
  • Ensures licenses, registrations, renewals, etc. related to information systems and operations and/or services are up to date
  • Management of the information systems supports the helpdesk.
  • Manage the maintenance of the server, storage and network, and other data center infrastructure within the company
  • Oversees the installation, configuration, support, and administration of database-driven business application software on windows and or Linux/UNIX environments
  • Define hardware and software standards in conjunction with stakeholders and clients and keep an inventory of computer hardware and monitor usage.
  • Responsible for implementing backup and disaster recovery procedures. Oversees the performance of periodic backups and the integrity of such backups, reviews transaction data backup, restores and archiving of old data
  • Manage the maintenance of the server, storage and network, and other data center infrastructure within the company
  • Updating PAL group IT Policies and procedures

    Self-Development:

  • Continuously and actively engage in learning and development activities to improve competence in functional areas.
  • Staying abreast of IT trends and best practices.
  • Possess ongoing affiliations with IT organizations and personnel in successful companies and organizations that practice effective IT Management.

    Key Performance Indicators / Performance Goals:

  • % availability of infrastructure, Information systems, applications, and servers
  • Percentage of projects completed on time.
  • Duration of downtime
  • The number of unattended support requests.
  • Customer Satisfaction Level
  • The average number of hours of staff availability per day for customer inquiry

    QHSE Responsibilities:

  • Perform their work in a safe manner.
  • Ensure by their actions, they do not put at risk, the health and safety of other employees, contractors, sub-contractors, visitors, clients, or temporary staff.
  • Cooperate with management in the implementation of
    HSE initiatives.
  • Participate fully in HSE programs.
  • Report workplace hazards immediately to their managers/HOD. Each staff is expected to raise at least
  • 12 hazard observations in a year.
  • Report any incidents or injury which occurs at, or in connection, with their work.

    Requirements

  • BSc / HND in Computer Science / Engineering / Electrical Engineering from an accredited Institution
  • MCSA / MCSE (Server Administrator, Application Infrastructure, Enterprise Administrator Enterprise
  • Messaging Administrator, Network Infrastructure, Technology Specialist, Desktop Administrator).
    CCNA, ITIL, COBIT 5,
  • Working Knowledge of VMware or Hyper-V would be an added advantage
  • 3-5 years experience in IT System Engineering and Support Role

    Key Competencies Requirements:

  • User Requirements Analysis
  • Network and Capacity Planning
  • Knowledge of Wireless Systems
  • Knowledge of Unified Communications
  • Knowledge of Data Communications
  • Network management and troubleshooting
  • Very good understanding of the workings of relevant IT infrastructure, management processes/procedures, practices/ methodologies, IT security systems, and applications
  • Strong knowledge of the workings of relevant operating systems and typical business applications (enterprise systems, etc.)
  • Working knowledge of various latest hardware, software, network, and security solutions and their application/possible use in the company’s environment.
  • Strong appreciation of IT service management concepts principles and methodologies
  • Appreciation of solutions development cycle, principles, and techniques

    Behavioral Requirements:

  • Must be analytical and able to analyze complex information from several points of view and communicate effectively to management, operational, and technical personnel.
  • Helpful and personable attitude with an evident desire to assist all employees to perform effectively
  • Ability to multitask and manage conflicting deadlines and tight schedules
  • Must exhibit the highest level of personal and professional integrity
  • Excellent Team player that goes beyond job requirement
  • Excellent relationship-building and networking skills
  • Political savvy, maturity, tact, and the ability to relate with various categories of people
  • Flexibility and willingness to work beyond strict job requirements in a small but rapidly growing organization.
  • An enterprising attitude that is quick to search out alternative solutions to needs or problems

    How to Apply

    For more information and job application details, see; WTS Energy IT Specialist Jobs in Nigeria

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