World Vision International NGO Program Quality and Impact Director, Southern Africa Region Jobs in South Africa

World Vision International NGO Program Quality and Impact Director, Southern Africa Region Jobs in South Africa



The Purpose of Role

This role exists to lead a high performing team to effectively capture, utilise and communicate evidence of impact. Working in partnership with World Vision Field Offices (FOs) in the Southern Africa Region (SAR), Support Offices (SO) and the Global Centre this role will work across all funding streams to ensure the delivery of excellent quality programmatic work across all funding streams and successfully collect and communicate their individual and our collective impact.

The role provides quality assurance of impact across all funding streams (i.e. Child Sponsorship, Grants, GIK and Private Non Sponsorship funded programs), ensuring compliance with donor requirements and measuring and communicating project level and portfolio impact across the region.

This role reports directly to the Regional Senior Director of Operations (Chief Operating Officer) and works closely with colleagues in Technical Excellence, Communications and Advocacy teams. This role is a member of the Southern Africa Regional Office (SARO) Senior Management Team (SMT) and works closely with the SAR Regional Leader (Chief Executive Officer), SAR National Directors, and FO teams.

This role can work from any location within SAR where World Vision is registered, with a preference for Angola or Mozambique.

Major Responsibilities

Leadership & Change Management

  • Provide strategic leadership and oversight of SAR’s support to FOs with a primary focus on FO strategy implementation, evidence of impact, and institutional learning to contribute to improved well-being of children and their communities

  • Provide functional leadership to the SARO Program Quality and Impact team

  • Be digitally agile, and work collaboratively to leverage SAR’s collective skills to support each of the unique FOs in the region, building upon each other's work and capitalizing on the vast knowledge within our region

  • Lead the region to centralize/recognize the existence of data and improve the utilization of the data

  • Support the People and Organizational Resilience team to bring about attitude and behavioural changes in SARO and FOs to build a future-ready organisation

    Quality Assurance

  • Lead and build a new culture of implementation excellence through integration and collaboration in SAR program quality

  • Ensure Child Sponsorship, Grants, GIK & Private Non-Sponsorship programs are implemented according to the highest possible quality standards and are compliant with donor requirements

  • Ensure that Project Management approaches, systems and tools are applied in all programs

  • Provide strategic advice on the development, implementation, monitoring and reporting of Annual Business Plans and Organizational Capacity Plans in alignment with National Strategy

  • Work with FOs to provide high quality donor and CWB reports that produce evidence of our work and make changes to programmes based on findings.

  • Provide backstopping for FOs to support quality implementation

  • Ensure FOs engage with coordination and learning structures

    Promote and facilitate knowledge transfer between different projects and funding streams internally and externally

    Promote and assure a culture of quality, accuracy and timely data usage across all programming

    Design, Monitoring and Evaluation

  • Lead a culture of working across funding streams and internal/external partners to ensure the RO and FOs plan, implement and improve M&E systems that produce useful quantitative and qualitive insights that tell a story of change

  • Working with existing Partnership tools/technology, create and implement a system that centralises monitoring and impact data for all FO programmatic portfolios, that enables the Region to demonstrate impact (output, and outcome/evaluations) and communicate this impact within the region, Global Centre and Support Offices

  • Communicate, collaborate, and foster integration focusing on impact and results among all projects, regardless of funding source

  • Ensure adequate Design Monitoring Evaluation (DME) competencies and processes in place in all FO’s as per donor and World Vision standards

  • Work with field office teams to map DM&E capability and capacity across the region/within FOs and create a
    plan to support and improve the standard for the region

    Knowledge, Skills and Abilities

  • You will bring a collaborative spirit, an expertise in managing complexity and a desire to be a servant leader. You will be comfortable integrating sponsorship, grants, private non sponsorship and GIK funding, communicating the evidence of impact to a wide variety of stakeholders, and skilled at systems and reporting that demonstrates impact. You will also bring:

  • At least 10 years’ experience in relief and development work, of which at least 5 years in a leadership position at national or regional level preferably in Southern Africa or similar context

  • Demonstrated experience in strategy development, revitalization and monitoring processes

  • Experience measuring impact using monitoring, evaluation and research skills; and building capacity of others in these skills

  • Experience in designing evaluations for integrated programmes to measure performance and impact

  • Evidence of developing and implementing monitoring and evaluation frameworks for community based multi-donor programmes

  • Experience consolidating and communicating monitoring and evaluation data and insights at a regional or multi-country level

  • Demonstrated understanding of Child Sponsorship, Non-Sponsorship, Grants and Humanitarian donor reporting requirements and quality standards

  • Experience measuring impact of development programs for institutional and individual donors, such as Water, Sanitation and Hygiene, Environmental Sustainability, Child Protection, HIV and GESI, Food Security and Livelihoods, and Disaster Management

  • Leadership and people management skills

  • Excellent facilitation, negotiation, coordination and networking skills at all levels

  • Performance history in strengthening organizational capacity in design, data analytics and insights, evaluations, or multi-country impact reporting

    Universal:

  • Digital dexterity, and in-depth computer knowledge including Word, Excel, Outlook and PowerPoint

  • Excellent presentation and communication skills

  • Excellent facilitation, negotiation, coordination and networking skills at all levels

  • Strong interpersonal, negotiation and diplomacy skills and ability to bring people from different cultures on board

    Prefered

  • A master's degree in management, international development, social science, evaluation, data analytics or similar field

  • At least 10 years’ experience in relief and development work, of which at least 5 years in a leadership position at national or regional level preferably in Southern Africa or similar context

  • Excellent analytical skills - both quantitative and qualitative, using computer programmes

  • Proven analytical skills and relevant experience in facilitating or leading program design and evaluation; long term program plans and strategy development

  • Experience streamlining or developing cohesive monitoring, evaluation, accountability and learning system in local/or international organizations

  • Strong skills in the use and interpretation of data, and ability to adapt program activities for continuous quality improvement

  • Understanding of strategy formulation, balanced scorecard, business planning, and financial modelling

  • Understanding of project management principles and experiencing managing project leads

  • Evidence of advanced knowledge and skills in use of quantitative data analysis tools such as EPI INFO, SPSS, SAS STATA and or qualitative data analysis tools. E.g. NViro ATLAS

  • Exposure to mobile data collection software for surveys and assessments

  • High level of organization and attention to detail

  • Experience in working with child rights or child-focused issues a strong advantage

  • Ability to solve complex problems and to exercise independent judgment

    Language requirements

  • Fluency in written and spoken English, required

  • Fluency in written and spoken French and/or Portuguese desired

    How to Apply

    For more information and job application details, see; World Vision International NGO Program Quality and Impact Director, Southern Africa Region Jobs in South Africa

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