World Vision International NGO Call Center Officer Jobs in Rwanda

World Vision International NGO Call Center Officer Jobs in Rwanda



Key Responsibilities:

  • Answer phone inquiries of the call Center.

  • Greet customers and offer services

  • Identify services required by customers

  • Provide information of the call Center as may be required

  • Records management and Examining customers’ documents as may be necessary

  • File, print and photocopy required documents

  • Supports active marketing campaign to attract new clients;

  • Orients prospective clients about VFR

  • Keeps contact with pay off cases for top up and loan recycling

  • Gives support to KIVA project as may be required

  • Receive customer complaints and advise your supervisor on how to address those challenges

  • Follow up on customer complaints and ensure issue closure within the shortest time possible

  • Summarize information obtained into a report for VFR use.

    How to Apply

    For more information and job application details, see; World Vision International NGO Call Center Officer Jobs in Rwanda

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