Workshop Manager Careers in Kenya

Workshop Manager Careers in Kenya



This position is a leadership role that require successful candidate to manage and lead a team of people in allocating workload and managing the day to day operations in the workshop. It requires the job holder to co-ordinate resources and liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard.


Responsibilities


  • Responsible for job allocation and job flow in the workshop including job scheduling and labor allocation for day to day operations.
  • Ensure all vehicles and Machinery are up and running according to work schedules daily.
  • Special emphasis must be given to Farm tractors to achieve an uptime of 95%
  • Assist with quoting, project management, materials purchasing and quality checks.
  • Ensure correct job numbers are used and that time records are correct.
  • Provide oversight and check job estimates.
  • Manage inward goods, checking quantities, dispatching goods and receipting invoices
  • Regularly report progress on each job and quickly communicate delays or concerns with the Director – Technical. Report on manpower overruns or shortfalls.
  • Work with the Technical Director to respond to Staff requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate.
  • Identify monthly/weekly Staff needs and explain/demonstrate commitment to service delivery and prompt feedback on assignment status.
  • Receive and review feedback from customers and follow up to ensure customer satisfaction.
  • Work with the TD and Transport Committee Chair to Track vehicles on the road, investigate customer complaints and concerns arising from vehicle maintenance/Equipment and suggest appropriate solutions.
  • Develop and implement systems
    to record, file and store information pertaining to client inquiries.
  • Identify staff that require on-going training and implement training opportunities to ensure their skills are improved. Work with apprentices and semi-skilled staff to role model appropriate technical skills.
  • Provide weekly feedback to staff that are not performing to the expected level and ensure human resources are informed of trends in performance.
  • Promote a Health and Safety culture within the business.


    Requirements


  • High level people management skills
    Budget Control and implementation
  • Strong analytical and interpersonal skills
  • Ability to work with people at various levels from shop floor to senior management
  • Ability to look beyond the initial customer enquiry and identify other business
  • Project management experience
  • Good Communication skills
  • Must be conversant with ISO 9000 Standard Operating procedures
  • Computer literacy with Microsoft Office including Outlook, Word and Excel
  • Quality and productivity focused


    How to Apply:


    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: jobs1@hcsafrica.com with Health & Safety Officer on the Subject line. By 30th March, 2019

    Candidates should indicate their Current & Expected salaries


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