Whiz Kids Workshop PLC Product Sales Associate Jobs in Ethiopia
Whiz Kids Workshop PLC Product Sales Associate Jobs in Ethiopia
Job DescriptionThe Commerce Department at Whiz Kids Workshop is in the business of promoting the mission and vision of Whiz Kids workshop by developing, implementing, executing and ensuring strategic commercial plans, overseeing the company’s marketing budget, and developing commercial strategy for the company in line with the company objectives in order to attract potential customers and retain existing ones.
Position Summary
The Product Sales Associate will be responsible to develop and ensure a smooth sales process by presenting, promoting and selling products/services of WKW using solid arguments to existing and prospective customers and work to find new sales leads, through business directories, client referrals and other approaches.
Also, compile sales reports and resolving customer Complaints.
Under the supervision of the Marketing and Sales Lead, s/he will also help in campaigns, events, database management.
Job Description
Major duties and responsibilities of the Product Sales Associate include:
Product Knowledge and Customer Service
Welcoming customers in a friendly and polite manner.
Demonstrate WKW value and brand guideline in a daily basis.
Perfectly understand the product they are selling and be able to explain in
Staying knowledgeable about our range of product/services
Explaining to customers the best products for their needs
Recommending related products/services to increase customers' options and enrich their buying experience
Accepting and processing orders
Promoting special sales, offers and awareness of deals
Coordinate sales effort with team members and other departments
Sales collateral and stock management
Promote marketing and sale of all WKW stock (off site at events, and internally for customers and clients)
Update WKW website with all relevant merchandise and promotional material with the commerce team
Advertising
Liaise with advertising agencies and directly with publications, both online and off-line.
Assist in coordinating various marketing and sales methods including, direct mail, print ads, networking, internet, and propose new methods of sales.
Reporting/Meetings
Ensure all weekly, monthly, quarterly and bi-annual sales reports are compiled and documented
Prepare reports on customer needs, problems, interests, competitive activities, and potential for the products and services
Job Requirements
Experience
A Bachelor’s Degree in one of the following: Marketing Management, Advertising, Communications or Public relations 0 year experience,
Knowledge, Skills, and Abilities
Strong orientation towards providing excellent customer service
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
The ability to read, write, and perform basic math.
The ability to stand and walk for extended periods of time.
Demonstrated selling skills
Ability to maintain a professional appearance
A resourceful and creative thinker with the ability to work independently and as team player
Computer proficiency in
MS Office (excel, word, power point)
A “people person” who is energized by connecting with people.
Rigorous, strong organizational and time management skills
A love for learning new technology
Excitement to join a small, growing sales team and comfort juggling many tasks at once
A passion for sales and a love to achieve results
Outstanding communication and listening skills as well as independence and persistence
Comfortable prospecting and reaching out to new leads
Curious, ability and willingness to learn, to react to and share lessons learned across the organization.
Ideal Candidate:
Is analytical and forward thinking
HAS EXTREMELY STRONG WRITING SKILLS in both English and Amharic
Thrives in a fast-paced environment
Has great problem solving skills
Thinks outside of the box to solve problems
Is hardworking and extremely organized
Takes a data-driven approach to business decisions.
Value and Capability Competency
As per the company’s culture and value, we expect the candidate to fully meet these values and capabilities in a daily basis.
Company Value Assessment Criteria for Product Sales Associate
Maintains the integrity of the WKW by being open in communication
Is willing to publicly admit to making a mistake
Speaks out and acts in an ethical way, even when it is hard to do so
Demonstrates a commitment to the highest possible value
Maintains client contract
Follows up with clients during and after delivery of services to ensure that their needs have been met.
Maintains service to clients during periods.
Addresses client’s issues in order of priority.
Keeps clients up-to-date on the progress of the service they are receiving and changes that affect them.
Responds to immediate client needs
Implement tactics from own company’s annual sales plan or strategic plan, in preparation of personal sales plans
Implement daily/weekly/monthly plans
Implement action plan assigned by the supervisor
Ability to work effectively with colleagues and partners from different backgrounds, cultures and functions, to achieve shared goals and optimize results
Participates in team/unit projects, performs assigned work.
Demonstrates the ability to switch from one task to another at short notice and the willingness to learn technical language and new concepts in order toaccommodate the needs of the organization.
Maintains an awareness of WKW activities outside the immediate office environment, and
keeps in touch with developments which may impact on work requirements
Sees role as providing a support service in a broad sense, i.e. not just to functional
clients, but to any staff, partners or persons of concern
Shares information and keeps others up to date.
Junior
How to Apply
For more information and job application details, see; Whiz Kids Workshop PLC Product Sales Associate Jobs in Ethiopia
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