Webhost Kenya Limited Customer Care Support Intern Jobs in Kenya

Webhost Kenya Limited Customer Care Support Intern Jobs in Kenya


Summary:

  • Webhost is looking for enthusiastic customer care support intern to join team.

    Responsibilities

  • Attracting potential customers by answering product and service questions; suggesting information about other products and services.
  • Opening customer accounts by recording account information.
  • Maintaining customer records by updating account information.
  • Resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Skills: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information, Multi-tasking

    How to Apply

  • Applications to be made to jobs@webhostkenya.co.ke. by 10th February, 2019

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