We Care Hospital HMO / Billing Officer Jobs in Nigeria
We Care Hospital HMO / Billing Officer Jobs in Nigeria
We Care Hospital, a well known hospital and healthcare service center with professional Doctors in Lagos State, is recruiting to fill the position below: HMO / Billing Officer
Key Responsibilities
Interact with the HMO community.
Maintain organized medical and employee records
Monitor administrative staff’s performance
Train new employees
Ensure prompt ordering and stocking of medical and office supplies.
Resolve potential issues with patients.
Explain benefits, eligibility status, enrollment processing procedures and status of authorizations and referrals to patients/clients.
Conduct outreach calls as assigned to proactively educate associations, unions and members of the public on services available
Process complaints, following established guidelines.
Maintain knowledge of National guidelines, regulations, and departmental policies and practices and maintain accurate documentation for compliance.
Develop and implement effective policies for all operational procedures.
Prepare work schedules.
Job Requirements
Minimum of a First Degree (HND/B.Sc) or its equivalent in a Health or Science related field.
HMO Experience is required
Minimum of 5 years experience post-NYSC in relevant and related positions.
Knowledge of the operations of the National Health Insurance Scheme (NHIS)
Excellent customer relationship skills
Good communication/presentation skills (both oral and written)
Must be a team player, able to build and maintain an effective and collaborative network
Must be able to take responsibility and demonstrate a high level of integrity in dealing with all stakeholders.
Certification in or professional membership of health, the management or related bodies
Knowledge of statistical/epidemiological tools such as SPSS, Ms Power point
Attendance of related Courses/ workshops/seminars etc.
Required Skills:
To perform this job
successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required.
Attention to detail
Professional development through participation in continuing education and professional Organizations.
Conversant with the HMO processes and Maintenance
Must also be good in Coordination, Listening, Scheduling and Teamwork
Must possess good administrative skills
Superior problem-solving skills
Ability to explain detailed instructions articulately and clearly
Ability to analyze information promptly
Exceptional customer services skills
Proficient in relevant computer applications
Knowledge of customer service principles and practices.
How to Apply
Interested and qualified candidates should send their CV to:
humanresources.wecarehospital38@gmail.com using the Job Title as the subject of the mail.
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