Waumini Sacco Jobs in Kenya

Waumini Sacco Customer Care Officer Jobs in Kenya


Responsibilities

  • Handling various routine inquiries received by phone and emails from internal
    and external stakeholder/Telephone management
  • Directing queries to relevant officers and ensuring that feedback is promptly
    given.
  • Following up on queries directed to relevant officers to ensure that Sacco SLA’s
    are adhered to.
  • Giving daily reports to supervisor on matters not closed and other matters that
    require attention.
  • Having Knowledge of all products in the Sacco and providing members with
    product and service information.
  • Managing and resolving member complaints.
  • Ensuring professional, timely, accurate and efficient flow of information to and
    from members and other stakeholders at all times.
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions and transactions

    Qualifications

  • At least a Diploma in customer care/ marketing/administration/ Public
    relations/Communication. (Bachelor’s Degree in Marketing/PR/Communication is
    an added advantage.)
  • Minimum 2 years working experience in service industry.
  • Good knowledge of customer care and delivery of good services.
  • Knowledge of accounting, credit and lending principles and basic computer
    knowledge.
  • Perfect listening, telephone management and communication skills.
  • Excellent interpersonal skills and demonstrated track record of team work.
  • Effective organization, time management and problem solving skills.

    How to apply

    Interested candidates should apply online by 18th October, 2017

    For more information and job application details, see; Waumini Sacco Customer Care Officer Jobs in Kenya




    Waumini Sacco Accounts Assistant Jobs in Kenya

    Responsibilities

  • Identification of defaulters and demand payments.
  • Notifying both defaulters and guarantors.
  • Identification of Unit (employers) defaulters
  • Recovery of defaulted loans on expiry of notice.
  • Reimbursement of guarantor’s savings once the defaulter pays.
  • Preparing periodical management reports on delinquent loans and accounts
  • Replacement of alternative Guarantors
  • Managing and resolving member’s queries.
  • Listing defaulters with Credit Reference Bureau.
  • Any other duty as may be delegated by the supervisor

    Qualifications

  • Minimum KCSE C+
  • CPA Part II
    , Certified Credit Professional (CCP Part 2)or ACCA Level II.
  • A Diploma in Banking, Co-operative Management from a reputable institution.
    (Degree in Finance have an added advantage)
  • Knowledge of computerized accounting systems.
  • Those with knowledge in debt management will have an added advantage.
  • Certificate of good conduct
  • At least 2 years’ experience in same level in a financial institution.
  • Good analytical, communication, organizational and interpersonal skills
  • High degree of integrity.

    How to apply

    Interested candidates should apply online by 18th October, 2017

    For more information and job application details, see; Waumini Sacco Accounts Assistant Jobs in Kenya




    Waumini Sacco Registry Assistant Jobs in Kenya

    Responsibilities

  • Opening files for new members
  • Filing and retrieval of files on request.
  • Mailing and postage.
  • Retrieval and archiving of closed files
  • Preparing periodical reports.
  • Preparing files for Loans Approval Committee.
  • Scanning and photocopying of documents.
  • Any other duty as may be delegated by the supervisor

    Qualifications

  • Minimum KCSE C+
  • Diploma in Archive and Records Management/Information Management.
  • Degree in Records Management/Information Management will have an added
    advantage.
  • At least 2 years’ experience in archive and records management
  • Knowledge in computerized accounting systems.
  • Certificate of good conduct
  • Good analytical, communication, organizational and interpersonal skills
  • High degree of integrity.

    How to apply

    Interested candidates should apply online by 18th October, 2017

    For more information and job application details, see; Waumini Sacco Registry Assistant Jobs in Kenya

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