Water Services Regulatory Board Senior ICT Officer Jobs in Kenya

Water Services Regulatory Board Senior ICT Officer Jobs in Kenya

Job Purpose:

The Senior ICT officer is responsible for providing, maintaining, and supporting ICT services and resources to users to enable the performance of the duties

Job Specification:

The duties and responsibilities entail:

Implementing ICT policies, procedures, and controls programmes;

Providing technical support for the ICT infrastructure and telephony systems including hardware, software support and help desk services;

Initiating the design and review of ICT architecture, networks including documenting internal ICT standards, policies, and procedures;

Implementing ICT standards in line with the emerging needs of the Board;

Implementing security penetration testing, disaster recovery and business continuity simulations;

Developing various systems documentation;

Overseeing the process of receiving, installing, configuration, certification of new or upgrading of the ICT Systems and equipment;

Managing and reporting on compatibility status of existing systems and ICT infrastructure;

Configuration and managing the ICT network, i.e. Local Area and Virtual Private Networks;

Performing monitoring, detection and reporting on ICT equipment performance, and implementing performance fine tuning analysis and reporting on ICT resource usage;

Overseeing servicing and maintaining ICT equipment and associated peripherals;

Undertaking preventive repairs or refurbishment of ICT equipment to restore
usability;

Maintaining an up-to-date user-specific Information Systems, user access rights and systems credentialing;

Overseeing and performing data integrity and interrogation routines including programming, coding, and testing ICT systems;

Overseeing and updating the Board’s Website, Intranet and Databases;

Performing Servers administration and management activities including on
Domain Controllers, Active Directory and Exchange Server, including troubleshooting

analysis;

Preparing technical specification for ICT equipment and systems solutions needed at the Board;

Identifying, evaluating, and reporting on ICT gaps, the user needs including training requirements;

Liaising with ICT providers in the maintenance of ICT equipment and systems;

Supporting implementation, monitoring and evaluation of ICT projects;

Delivering advance ICT user training and awareness programmes;

Supervising, coaching and mentoring staff; and

Provide relevant support to the core functions as and when required.

Person Specification

For appointment to this grade, a candidate must have:

Bachelor’s degree in IT or Computer Science or a related field from a recognized institution;

CISA, CISM, ITIL, PRINCE2, CCNA, MCP or its equivalent;

Membership to ISACA or its equivalent;

A supervisory course lasting not less two (2) weeks;

Demonstrated work experience as an ICT Officer for at least four (6) years;

Proficiency in Computer applications and systems; and

Meet the requirements of Chapter Six (6) of the Constitution.

How to Apply

For more information and job application details, see; Water Services Regulatory Board Senior ICT Officer Jobs in Kenya

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