Water Services Regulatory Board Director, Licensing, Standards and Advocacy Jobs in Kenya

Water Services Regulatory Board Director, Licensing, Standards and Advocacy Jobs in Kenya

Job Purpose

  • Responsible for setting standards, licensing, ensuring service viability and advocacy through public education in Water Service delivery.

    Reporting Relationship

  • This role reports to the Chief Executive officer


  • Manager Licensing, Manager Standards, Manager Tariffs, and Manager Advocacy & Public Education

    Job Specification

  • Co-ordinate the determination of standards for water service provision including asset development and management, water quality, tariffs, governance, and complaints handling;

  • Co-ordinate the licensing of water services providers;

  • Co-ordinate the evaluation of the pricing for water;

  • Oversee independent review or analysis of water and waste water quality reports;

  • Liaise with communication team on dissemination of engineering regulations, rules, and standards to targeted users;

  • Undertake engineering data and information verification and analysis;

  • Review all water and sanitation engineer, inspector, contractors, and system operator license applications and approve license issuance;

  • Facilitate effective engagement with various stakeholders to build good will and create enabling environment for water service provision;

  • Develop a model memorandum of articles of association to be used by WSPs;

  • Stipulate instances and terms for take-over of WSP by WWDA;

  • Undertake the development of criteria and guidelines for the establishment of water consumer groups;

  • Support the establishment, roll out and active voluntary participation of water consumer groups in relevant key activities in water service regulation;

  • Liaises with communication team on dissemination of institutional operational and capacity building regulations, rules, and standards to targeted users;

  • Ensure reporting on work done into the reporting structures in the Board on a monthly; quarterly or annual basis;

  • Play a senior leadership role in bringing the WASREB internal community along to support the outputs delivered by developing effective and strategic relationships;

  • Develop strategies and tools for improving customer services in the sector;

  • Promote stakeholder/public participation in the provision of water services;

  • Create and manage platforms for engagement with stakeholders;

  • Develop and implement collaborative arrangements and networking with stakeholders;

  • Play a senior leadership role in bringing external stakeholders along with the WASREB through open, professional, and proactive engagement and with
    enforcement partners in relation to specific cases;

  • Build a highly
    effective team, by leading, managing and motivating staff and by directing and coaching them where appropriate, so that they achieve
    excellence in delivery;

  • Take responsibility for the reports emerging from the Directorate and all documentation sent to the CEO;

  • Coordinate the Directorate’s budgeting and Cost containment within the budget;

  • Manage the skills development for staff to ensure that training needs are properly identified and appropriate training is arranged;

  • Manage and conduct performance management reviews for the Directorate;

  • Work closely with departmental heads to develop goals and initiatives;

  • Ensure quality control of work;

  • Liaise with stakeholders on financial sustainability of water utilities;

  • Responsible for physical assets assigned by the Board;

  • Plans & assigns the work to subordinates;

  • Monitors subordinates work performance; and

  • Appraises/evaluates subordinates’ performance

    Person Specification

  • Master’s Degree in Engineering, Business Administration, or a relevant
    field from a recognized institution

  • Bachelor’s degree in Civil Engineering or any other relevant field from a recognized institution

  • Membership of a professional body and in good standing;

  • Leadership course lasting not less than four (4) weeks;

  • Twelve (12) years Relevant work experience with five (5) years in Senior Management;

  • Meet the requirements of Chapter Six (6) of the Constitution.

    Key Competencies and Skills

  • Communicating with impact;

  • Leading and managing people;

  • Applying technical expertise;

  • Planning and organizing;

  • Managing performance;

  • Budgeting and resource management;

  • Customer and stakeholder orientation;

  • Formulating policy and strategies;

  • Leading and managing change;

  • Leading and managing programmes;

  • Initiating and deciding actions;

  • Strategic visioning and innovative thinking;

  • Coaching and mentoring;

  • Relating and networking; and

  • IT Proficiency

    How to Apply

  • For more information and job application details, see; Water Services Regulatory Board Director, Licensing, Standards and Advocacy Jobs in Kenya

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