VisionFund Micro-Finance Institution S.C. Junior Customer Service Officer for Wonchi & Ameya Branches Jobs in Ethiopia

VisionFund Micro-Finance Institution S.C. Junior Customer Service Officer for Wonchi & Ameya Branches Jobs in Ethiopia


Job Id: 206807

Category: Customer Service
Location: Wonchi & Ameya, Oromia
Career Level: Junior Level (1+ - 2 years experience)
Employment Type: Full time
Salary: As per the Institution salary scale and with attractive benefit

Job Description

Major Responsibilities

Promotion & Marketing

  • Assists in conducting market research and survey activities;
  • Solicits new loan accounts in accordance with specific periodic performance targets prescribed in the branch business plan;
  • Conducts active marketing campaign to attract new clients;
  • Orients prospective clients about Vision Fund MFI products;
  • Assists the branch manager in preparing annual plans and budgetManage loan and saving process
  • Receives loan applications and perform credit appraisal on loan applicants and his/her surety/ guarantor, if any;
  • Conducts inspection and/or appraisal of any property being offered as collateral;
  • Prepares and presents credit applications to the branch credit committee for approval and arrange venue for loan;
  • Prepares schedules and disburses loans and collects repayments
  • Daily handover all collected cash to the teller/cashier
  • Assess client history & performance to recommend for repeat loanManage loan process
  • Receives family loan applications and perform credit investigation on loan applicants and his/her surety/ guarantor, if any;
  • If necessary, conducts inspection and/or appraisal of any property being offered as collateral;
  • Prepares and presents credit applications to the branch credit committee for approval;
  • Prepares schedules and disburses loans and collects repayments from consumer clients
  • Assesses client history & performance to
    recommend for repeat loan Manages portfolio quality
  • Closely monitors loan payments and ensures zero tolerance against past due;
  • Effectively negotiates with clients in arrears
  • Undertakes timely follow up and analysis of past due loans and proper documentation there of
  • Assists other loan officers in managing delinquency crisis

    Job Requirements

    Qualification and Technical Skill Required

  • A minimum of 10+2/TVET+1+2, Level I, II, III, IV, Diploma & BA Degree in accounting/ management/ banking/marketing/rural development/cooperative or related fields
  • Determined personality with initiative, perseverance and the ability to motivate and manage a team
  • Capability and willingness to take responsibility and highly developed sense of rectitude
  • Ready to comply and live up to and in accordance with the organization Ideals and Core Values
  • Good knowledge in economic and financial topics
  • Good analytical and problem solving skills
  • Computer literacy is desirable
  • local language knowledge,

    Terms of Employment: Permanent

    How to Apply

    Closing Date: May 02, 2019

    How to Apply

    Candidates who fulfil the above requirements can submit the application letter and updated curriculum vitae with names and addresses of up to 3 references and non-returnable copies of credentials in person to: West Area Operation Office or send to VisionFund Micro Finance Institution (s.c), P.O.BOX 31478, Addis Ababa, or can apply online on ethiojobs.com

    Women applicants are highly encouraged to apply

    If you need more information, you can contact HRM & Administration Department via telephone number:

    VisionFund Micro-Finance Institution S.C. Junior Customer Service Officer for Wonchi & Ameya Branches Jobs in Ethiopia

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