Virtual HR Business Analyst Jobs in Kenya

Virtual HR Business Analyst Jobs in Kenya

  • Our client, Magnatec Solutions Limited, is a dynamic, customer focused, technology solutions company.

  • They are seeking to recruit a highly talented professional to fill in the following position in their Nairobi office:

    Business Analyst

  • Reporting to the Implementation Manager, the Business Analyst, will be responsible for problem-solving approach to understand the customer’s business and translating them to solutions using the tools they offer.

  • The incumbent will also be tasked with ensuring the quality and success of the projects they’re involved in.

    Principal Accountabilities:

  • Managing and resolving customer issues to ensure a positive customer experience

  • Managing customer expectations regarding priority issues, resolution time and workaround acceptance

  • Leveraging internal knowledgebase, technical resources and knowledge from the management when implementing solutions

  • Conducting detailed implementation sessions with the customer during solution delivery

  • Maintaining regular customer communication and updating internal reporting mechanisms

  • Managing of multiple concurrent project assignments

  • Ensuring effective upselling of the company products with the existing clients and new prospects

    Key Skills and Qualifications:

  • Bachelor degree/diploma in Computer Science, IT, or similar, with added knowledge of Accounting/Finance concepts
    from a recognized Institution.

  • Minimum of 2-3 years of work experience in Technical, Analytical field

  • Proven knowledge of accounting or financial applications (ERPs) an asset

  • Accounting/Financial experience will be an added advantage

  • Experience in Java, C#, .NET, SQL, MySQL and other database systems is preferable

  • Excellent communication and presentation skills as role is client facing

  • Problem solving skills, strong organisational and interpersonal skills

    How to Apply

  • Interested candidates are requested to forward their updated CVs to

  • stating the subject heading “BUSINESS ANALYST” by 14th September 2020, indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees.

  • Only shortlisted candidates will be contacted.

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