Viamo Country Director Jobs in Rwanda

Viamo Country Director Jobs in Rwanda

About the role

  • You will be our representative in-country and a passionate leader within the Digital for Development movement. Your role is to drive impact, working with partners to develop and launch innovative and effective digital engagement campaigns via mobile. You need to ensure that every large development organization knows about the value of Viamo’s solutions and you will supervise the delivery of Viamo’s work on our projects and programs.

  • Viamo has been operating in Rwanda since 2017 and has implemented more than 45 projects. As of September 2020, mobile phone penetration is reported to be between 75% and 80% by Rwanda Utilities Regulatory Authority (RURA). With Viamo’s use of audio based engagements, we are uniquely positioned to work in Rwanda given the high penetration of basic and feature phones yet low penetration of smartphones.


    Business Development

  • Define Viamo’s market positioning in Rwanda, identify new business opportunities, track and respond to RFPs, and design high quality projects and programmes with partners

  • Work with partners to design and launch effective mobile engagement projects; this includes building relationships, co-designing projects and preparing budgets.

    Partner Relations Management

  • Delight our partners with quality, timely execution of program deliverables.

  • Provide support to key partners for the effective use of Viamo’s services across a range of sectors, including health, food security, nutrition, livelihoods and agriculture.

  • Solicit and document partner feedback to inform the ongoing development of Viamo’s offerings.

  • Manage relationships with Mobile Network Operators to ensure the infrastructure is in place to connect with all mobile
    phones in Mali.

    Program Implementation

  • Oversee the development of annual work plans and annual budgets for all donor-funded programs.
    Oversee the implementation of project activities and ensure deliverables are met to the set quality standards and within the agreed timelines.

  • Oversee the production of narrative and financial reports (with support from Viamo’s finance team).

  • Supervise qualitative and quantitative research and other field activities when necessary
    Manage the 3-2-1 Service, expanding content available and developing commercial partnerships to diversify revenue

    Team Management and Representation

  • Take the lead in creating impact by building a strong local team and ensure that all Viamo staff are passionate and committed to creating impact through mobile.

  • Manage the Viamo Rwanda team, provide close coaching and support, ensuring capacity is being developed.

  • Represent the organisation to national government agencies and ensure organizational compliance with national regulatory bodies.00.


  • Experience of 8+ years in any combination of: social enterprise, INGO, Mobile Network Operator, ICT4D/ Digital for Development, donor or international implementer.

  • Proven business development skills, proposal writing and partnership building with a history submitting winning applications.

  • Proven project management experience, including reporting and budgeting.

  • Entrepreneurial mindset and proven experience in co-developing ideas with partners; workshop facilitation skills and experience in design thinking approaches.

  • Leadership skills, including intercultural sensitivity and a passion for unleashing the potential of your colleagues.

  • Demonstrated self-management, skills, adaptability and resourcefulness.

  • Excellent written and oral communication skills in English (required). Experience living and working in Anglophone Africa.

    How to Apply

  • For more information and job application details, see; Viamo Country Director Jobs in Rwanda

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