USIU Africa Restaurant Supervisor / Head Waiter Jobs in Kenya

USIU Africa Restaurant Supervisor / Head Waiter Jobs in Kenya



Key Responsibilities/Tasks

  • Leading and supervising wait staff.

  • Ensuring smooth service flow.

  • Handling guest inquiries and complaints.

  • Maintaining a clean and inviting dining environment.

  • Fostering teamwork and collaboration among staff, promoting professionalism, and addressing any conflicts or issues amongst the team.

  • Scheduling staff training, providing feedback for improvement.

  • Managing inventory and supplies.

  • Cash handling and reconciliation.

  • Creating reports on sales, labor costs, inventory levels, and other relevant data as required by the university.

  • Upholding all health and safety regulations to ensure a safe dining environment for all guests.

  • Representing the restaurant professionally when interacting with vendors, delivery personnel.

  • Adapting to changing situations and solving problems efficiently to maintain smooth operations.

  • Work closely with the chef to ensure the restaurant is profitable.

    Minimum Educational Qualifications and Professional Experience

  • Diploma or certificate in food and beverage service.

  • Experience; require at least 3 years of experience as a waiter or waitress in a restaurant setting.

  • Excellent communication and interpersonal skills.

  • Strong leadership and organizational skills.

  • Attention to detail and accuracy.

  • Knowledge of food and beverage service.

  • Fluency in English and Kiswahili.

  • Computer literacy: Familiarity with basic point-of-sale systems and restaurant management software.

  • Professionalism and positive attitude.

    How to Apply

    For more information and job application details, see; USIU Africa Restaurant Supervisor / Head Waiter Jobs in Kenya

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