US Embassy in Nairobi - Visa Assistant - Fixed Term - Jobs in Kenya

US Embassy in Nairobi - Visa Assistant - Fixed Term - Jobs in Kenya

The job holder serves in the Nonimmigrant Visa (NIV) Unit. Performs a full range of NIV services for Kenya, South Sudan and Somalia according to a complex set of immigration laws, polices and workload priorities. Reviews applications and prepares cases for the Consular Officer.

Processes visa cases from start to finish including data entry and review, recordkeeping, printing and quality assurance checks to ensure accuracy in support of national security objectives. The position also involves translation duties, the handling of sensitive personal information, and the use of multiple computer databases and applications.

Incumbent is the primary drafter of correspondence and point of contact with the public and requests for security advisory opinion. Incumbent will serve as a backup for the Immigrant Visa (IV) unit or American Citizen Services (ACS) unit as needed. The incumbent reports to, and is supervised and rated by, the Locally Employed Staff (LE Staff) NIV Supervisor and reviewed by the Deputy Consul General.

Qualifications and Evaluations
  • A minimum of three years’ experience of office clerical work, involving public contact / customer service is required.

    Job Knowledge:
  • Must have knowledge of pertinent Kenyan laws, customs, religions and other local factors affecting visa eligibility.
  • Must have knowledge of general principles of filing, general office procedures, and customer service experience.

    Education Requirements:
  • Completion of Secondary School
  • Two years ofCollege studies

  • English Level IV (Fluent, Speaking/Reading/Writing) is required. (This may be tested).
  • Kiswahili Level III (Good working knowledge, Speaking/Reading/Writing) is required.

    Equal Employment Opportunity(EEO):
  • The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

  • All applicants under consideration will be required to pass medical and security certifications.

    Agency Benefits:
  • Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Nairobi, Kenya may receive a compensation package that may include health, separation, and other benefits.
  • For EFMs, benefits should be discussed with the Human Resources Office.
  • The pay plan is assigned at the time of the conditional offer letter by the HR Office.

    Other Information:
    Hiring Preference Selection Process:
    Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application.
    Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

    Hiring Preference Order:
    AEFM / USEFM who is a preference-eligible U.S. Veteran*


    FS on LWOP and CS with reemployment rights **

    * IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification
    is submitted by the applicant.

    The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

    ** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

    For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

    The Following Apply TO EFMs, USEFMs, and AEFMs Only:
    Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible to apply.

    Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.

    The following may also be considered when determining successful candidacy: nepotism, conflicts of interest, budget, etc.

    ** If selected, EFMs are expected to serve in the positon for at least one year from the date of hire, and their sponsor’s tour of duty must allow sufficient time for this.

    How to Apply:
    All candidates must be able to obtain and hold a Public Trust clearance.

    To apply for this position click the “Submit Application” button.

    For more information on how to apply visit the Mission internet site.

    Required Documents:
    In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

  • Copy of Orders/Assignment Notification (or equivalent)

  • Residency and/or Work Permit

  • A high school certificate

  • Curriculum- Vitae (cv)

  • Two (2) years of college studies

  • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

  • SF-50 (if applicable)

    Next Steps:
  • Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

  • For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

  • Thank you for your application and your interest in working at the U.S. Mission in Nairobi, Kenya.

    How to apply
    For more information and job application details, see; US Embassy in Nairobi - Visa Assistant - Fixed Term Jobs in Kenya

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