URC IT Officer Jobs in Jinja Uganda

URC IT Officer Jobs in Jinja Uganda

  • Jinja, Uganda
  • Commensurate with required experience and qualifications
    Reports to:
  • IT Support Specialist

    University Research Co., LLC (URC)

    URC is a global company dedicated to improving the quality of health care, social services, and health education worldwide.

    With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States.

    Established in 1965, URC offers a range of technical assistance to strengthen health and social systems and service quality by empowering communities and health workers to identify and scale up locally appropriate solutions to critical problems.

    Internationally, we expand access to and improve the quality of services addressing maternal, newborn, and child health; infectious diseases, including HIV/AIDS, TB, and malaria; reproductive health and family planning; food and nutrition; and vulnerable children and families.

    In the US, we focus on improving communication related to issues like substance abuse, with a particular focus on reaching underserved populations.

    URC’s mission is to provide innovative, evidence-based solutions to health and social challenges worldwide. Please join us in carrying out our mission (http://www.urc-chs.com/).

    Division & Project Overview:

    University Research Co., LLC (URC), a US-based public health organization working in Uganda since 2005, is implementing the USAID’s Regional Health Integration to Enhance Services in East Central Uganda Activity (USAID’s RHITES EC).

    The purpose of this project is to support the implementation of a comprehensive, integrated investment in regional health, HIV/AIDS and nutrition assistance.

    This five-year activity targets 12 districts in East-Central Uganda with an estimated total population of 4.1 million through a district-based integrated package of quality health, HIV/AIDS, nutrition and child development services.

    URC is seeking qualified candidates to fill the following positions at the Jinja town and district based offices.

    Roles and Responsibilities:

  • The IT Officer under the supervision of the IT Support Specialist will assist perform a variety of moderately complex information technology support duties to ensure smooth delivery of technology department.
  • Monitors, operates, or coordinates and assists others in the operation of computer hardware, software, and peripherals to achieve desired results.
  • He or she will provide information to staff on established policies and procedures, or services provided.

    Specific Responsibilities:
  • Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs
  • Assist in settings up and configuring desktop computers, peripherals and accounts assigning security level in consultation with IT Support Specialist
  • Installs software and installs and repairs hardware and peripherals as directed
  • Assist Troubleshoot, diagnose problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate
  • Assist Administer user accounts as directed
  • Assist designs and produce
    basic reports for the department
  • Assist set up and submit production jobs and edits and debugs computer output with support from the IT Specialist
  • Assist transfer computer files between platforms
  • Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems
  • Assist provide support in maintaining IT records
  • Contributes to unit goals by accomplishing related duties as required

    Minimum Qualifications:
  • Minimum of BSc Information Technology
    Computer Operations training, or experience in a multi-operation system or production control environment preferred.
  • Three or more years of related experience with computers and providing customer service in a technology environment,
  • Knowledge in hardware maintenance and repairs, .
    Desired Attributes:
  • Excellent oral and written communication skills.
  • Proven ability to set priorities, multi-task, and work collaboratively as well as independently.
  • Excellent interpersonal skills.
  • Experience working for an NGO is an added advantage
  • Please note: Only candidates who are eligible to work in the Uganda for an indefinite period without a need for sponsorship will be considered for this position.

    How to Apply:
  • Qualified applicants should hand deliver or send via E-mail their complete applications with a cover letter, curriculum vitae, copies of academic credentials and contact information for 3 professional references by Friday 26th, April 2019 at 2:00pm addressed to:
  • Human Resource Coordinator
  • University Research Co., LLC – Centre for
  • Human Services
  • Plot 1 Bridge Lane, Mpumudde Division
  • P.O. Box 5053, Jinja, Uganda
  • Tel: +256 (0) 393 217 617, +256 200 300 900
  • E-mail: HR-RHITES-EC@urc-chs.com
  • A Certificate of Good Conduct will be required of the finalist candidate prior to any offer of employment.
  • Due to the large number of inquiries we receive, only candidates who have met the required experience & qualifications for this position will be contacted.
  • No phone calls please. However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise. Thank you very much for your interest.
  • URC is proud to be an Equal Employment Opportunity employer.
  • We value and seek diversity in our workforce.
  • For more information and job application details, see; URC IT Officer Jobs in Jinja Uganda

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