UNSACCO Head of Information and CommunicationTechnology Jobs in Kenya

UNSACCO Head of Information and Communication Technology Jobs in Kenya

Job Summary

  • Head of ICT will steer all technology functions encompassing ICT infrastructure set-up, systems security, development and implementation of ICT strategic plan and ICT policies, data back up and disaster recovery.

  • He/she will ensure that the society adopts with the latest ICT developments in its operations.

    Main Duties and Responsibilities

    • Manage all operations of the ICT Department and ensure timely provision of ICT services to all functions of the Society

    • Oversee all technology operations including networks, computer infrastructure, Databases, Sacco core banking applications and deploy & operate them according to established goals

    • Formulate, implement and review Sacco’s ICT policies, procedures, strategies and systems, to support the implementation of strategies set by the Board.

    • Translate business needs to determine technology requirements

    • Establish appropriate management controls to oversee IT projects and system changes

    • Prepare ICT budget and manage both capital expenditure and OPEX in line with set goals and value for money

    • Establish and maintain operational and change management procedures

    • Execute departmental objectives in line with the Sacco’s strategic plan and aligning the ICT strategy with the Society’s strategic plan

    • Ensure compliance with ICT regulations and advise management on optimization of ICT resources in the Sacco.

    • Manage the Sacco ICT assets to support effective implementation of the Sacco objectives

    • Maintain register of all ICT hardware, software and systems to ensure full asset management and timely replacement/upgrades as required.

    • Maintain security, confidentiality and integrity of the Sacco’s systems and information

    • Formulating and implementing a prudent ICT risk management strategy.

    • Ensure that all IT dynamics in use by the organization keep pace with technological innovations and developments.

    • Assist, co-ordinate all systems implementation including working with ready-made applications and external consultation if need be.

    • Coordinate and supervise IT staff, vendors, and other professionals in delivery of Sacco’s objectives

    • Ensure business continuity and effective disaster management and recovery planning

    • Prepare and present ICT Reports to the management

    • Coordinate regular maintenance and serviceability checks to ensure all ICT equipment and systems remain functional.

    • Responsible for ongoing training
    of Sacco staff on ICT related areas to ensure staff have adequate ICT knowledge to perform their primary functions.

    • Management of IT incidences, support issues and services fulfilment.

    • Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.

    • Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software. Responsible for on-site and off-site data centers.

    • Actively ensure appropriate administrative, physical and technical safeguards are in place to protect Sacco’s information assets from internal and external threats

    • Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.

    • To perform any other duty as assigned in line with the Sacco’s goals and objective.

    Qualifications, Knowledge and Skills Required

    • Bachelor’s Degree in ICT, computer science, and/or another related field.

    • A Master’s degree in ICT or related field will be an added advantage.

    • Minimum 8 years of working experience and at least 5 years in a similar role in terms of scale and complexity, in a financial institution: Banks, microfinance, or Sacco institution.

    • ITIL foundation level certification

    • MCSA /MCSE/ CCNA certification

    • Project management certification

    • Knowledge and experience in Windows 2012/2019 SQL server

    • Knowledge and experience in Windows Server 2012/2019

    • Oracle / Microsoft Dynamics CRM and ERP Applications proven experience.

    • Knowledge of the Sacco products, services, policies and systems, to enable appreciation of the impact of the role.

    • Membership with ICT Professional Body e.g. Computer Society of Kenya, ISACA, PMI

    How to Apply

    For more information and job application details, see; UNSACCO Head of Information and Communication Technology Jobs in Kenya

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