United Women Sacco Customer Service Officer Jobs in Kenya

United Women Sacco Customer Service Officer Jobs in Kenya

Duties and Responsibilities

  • Handle all enquiries through the phone, email, online chats, letters and physical visits by members and potential members.

  • Register new members, process all the required documentation and input the information into the Sacco System

  • Direct all queries to the relevant staff, follow up and give feedback to members

  • Maintain a clean and updated database of members records

  • Ensure timely, accurate and efficient flow of information to and from members of the Sacco in Kenya and the Diaspora

  • Maintain a log of members complaints, follow up to ensure timely resolution of the complaints and provide feedback to the members

    Position Requirements

  • Bachelor’s degree in Public Relations or Marketing from a recognized University
    Minimum of 2 years professional experience in a similar position

  • Excellent Communication and Interpersonal skills, including the capacity to converse warmly and effortlessly with members

  • Good computer, presentation and organization skills

  • Ability to multi-task, prioritize and manage time effectively

  • Integrity and professionalism

    How to Apply

    For more information and job application details, see; United Women Sacco Customer Service Officer Jobs in Kenya

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.