United Nations Office at Nairobi Information Technology Assistant Jobs in Kenya



The United Nations Office at Nairobi (UNON); is the UN headquarters in Africa. UNON supports UNEP, UN‑Habitat, the Resident Coordination System (RCS), and other UN offices in Kenya by providing administrative, security, conference, and information services.

This post is located in the Infrastructure Management Section (IMS), within the Information and Communications Technology Service (ICTS), Division of Administrative Services (DAS), UNON.

About the Role

Under the guidance of the Chief, UNON/ICTS/IMS and direct supervision of the Chief, UNON/ICTS/IMS/Network and Communications Unit (NCU), the incumbent will be responsible for day‑to‑day network administration, network security, and technology research.

Key Responsibilities

Network Administration

  • Manage UNON’s LAN, Wireless, and WAN.

  • Analyze and plan network projects per UN standards.

  • Review configurations for efficiency and resource optimization.

  • Manage backup and security enforcement policies.

  • Supervise personnel/contractors in Network Security Unit.

  • Implement emerging technologies for data integration.

  • Support design and maintenance of Data Security projects.

  • Administer access control lists.

  • Create Python/Ansible scripts for automation.

  • Participate in major network implementations and documentation.

  • Liaise with service desk to troubleshoot issues.

  • Log service requests, distribute assignments, and monitor progress.

  • Escalate problems/tasks as needed; monitor resolution.

  • Perform quality assurance to ensure client satisfaction.

    Network Security

  • Plan, implement, operate, and maintain security controls.

  • Perform vulnerability assessments and apply updates/fixes.

  • Draft documentation and reports.

  • Implement ICTS policies and strategies.

  • Analyze IDS alerts and vendor advisories.

  • Ensure monitoring and alert escalation for all equipment.

    Technology Research

  • Research and evaluate hardware, software, and communication products.

  • Test and recommend new tools and technologies.

  • Draft technical and end‑user documentation.

  • Stay abreast of developments in ICT.

  • Collect and analyze data for reports and decision‑making.

  • Support visualizations
    and update information materials.

    Competencies

  • Professionalism – Knowledge of IT systems, networks, and applications; ability to conduct maintenance and analysis; commitment to deadlines and results.

  • Teamwork – Collaborative, values input, supports group decisions, shares credit.

  • Technological Awareness – Keeps abreast of technology, applies tools appropriately, willing to learn.

    Education

  • Completion of secondary education or high school diploma required.

  • CCNP Routing & Switching and DevNet required.

  • Additional certifications in Routing/Switching, IDS, Programmability, Automation, Security, and Wireless desirable.

    Work Experience

  • Minimum 7 years’ progressively responsible IT experience in Routing/Switching, Python scripting, Network Automation, Troubleshooting, Wireless, and Security.

  • Minimum reduced to 5 years with first‑level university degree.

  • Strong technical skills in network design, implementation, troubleshooting, and management required.

  • Familiarity with vendor equipment (Cisco, Checkpoint, Fortinet, Ruckus) required.

  • 1+ year experience in data analytics desirable.

    Languages

  • English required.

  • French desirable.

    How to apply

    For more information and job application details, see; United Nations Office at Nairobi Information Technology Assistant Jobs in Kenya

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