United Nations Office at Nairobi Associate Staff Counsellor Jobs in Kenya

United Nations Office at Nairobi Associate Staff Counsellor Jobs in Kenya

Org. Setting and Reporting

The United Nations Office at Nairobi (UNON) is the UN Headquarters in Africa and the representative office of the Secretary-General. We support Programme implementation of the UN Environment Programme (UN Environment) and the UN Human Settlements Programme (UN-HABITAT) globally, as well as other UN offices in Kenya, by providing administrative, conference and information services (www.unon.org).

This position is located at United Nations Office at Nairobi Joint Medical Services. The incumbent reports to the Chief Joint Medical Serivice, UNON JMS. Within delegated authority, the incumbent is responsible for:


• Conduct Psychosocial needs assessments of staff members at the duty station in-person or virtually and process reports of the same when required

• To support JMS team of doctors and nurses in managing workplace crises related to evolving local and global crises

• Prepare Psychosocial information and training materials as guided by the Chief, Joint Medical Service, and provide awareness training on emerging mental health issues of both national and international concerns to managers and staff members alike

• Support the team in roll out of activities in line with the UN Mental Health and Wellbeing strategy

• Participate in JMS in house training and offer technical contributions to mental health related discussion

• Participate in JMS health awareness campaigns and respond appropriately if called upon to respond

• Conduct in-person and online psychosocial needs assessments, mental health status assessments and process reports of the same and plan workplace interventions

• Prioritize plans of actions for staff members assessed, initiate psychosocial response and initiate follow up activities

• Provide Psychological First Aid (PFA) to staff adversely affected by various emerging crises.

• Provide in-person, virtual/online or telephone psychological counseling support to staff members and dependents

• Provide guidance and liaise with supervisors of staff affected by mental health conditions on absence management, return to work and reintegration to the workplace as indicated.

• Provide bereavement and grief supportive counseling

• Offer psychosocial support to hospitalized staff members or their dependents

• Provide psychoeducation to managers and staff members in a walk in /walkout basis

• Provide Missions’ preparedness and post-missions’ psychosocial debriefing to staff members staff members deploying and returning from emergency operation zones

• Keep statistics and provide analytic reports periodically for management review and guidance.

• Contributes to the collection and analysis of data and identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.

• Documents requirements and background information used for data analysis.



Shows pride in work and
in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows persistence when faced with difficult problems or challenges.


Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match audience; Demonstrates openness in sharing information and keeping people informed.


Actively seeks to improve programmes or services; Offers new and different options to solve problems or meet client needs; Promotes and persuades others to consider new ideas; Takes calculated risks on new and unusual ideas; thinks "outside the box"; Takes an interest in new ideas and new ways of doing things; Is not bound by current thinking or traditional approaches.


  • An advanced degree (Master's degree or equivalent) in counseling or clinical psychology or psychiatry is required. Training in trauma counseling is required. Certification in either Cognitive Behavior Therapy, or Crisis Intervention or Psychological First Aid is desirable. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.

  • Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

    Work Experience

  • A minimum of two years experience in either clinical or counseling psychology is required.

  • Experience in trauma counseling, crisis intervention, grief and bereavement support is required.

  • Experience of working in a challenging multicultural setting is required.

  • Experience working and liaising with fellow Counselors, Medical and Human Resources professionals is desirable.

  • One (1) year or more of experience in data analytics or related area is desirable.


  • English and French are the working knowledge of the United Nations Secretariat. For the post advertised, fluency in oral and written English and Kiswahili or Swahili is required. Knowledge of another UN language is desirable.

    How to Apply

    For more information and job application details, see; United Nations Office at Nairobi Associate Staff Counsellor Jobs in Kenya

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