United Nations Mission in the Republic of South Sudan Public Information Officer Jobs in South Sudan
Job Summary
The Public Information Officer (Digital Media Officer) is responsible for developing, implementing and managing UNMISS digital communication strategies and social media platforms.
The role supports public outreach, advocacy, audience engagement and awareness initiatives by producing high-quality digital content and strengthening the Mission’s online presence.
Reporting to the Chief of the Communications and Public Information Section, the incumbent provides strategic guidance on digital communications, content development and digital engagement in a conflict and post-conflict environment.
Key Responsibilities
Digital Communications Strategy and Campaign Management
Develop and implement digital communication strategies, campaigns and outreach initiatives that promote UNMISS priorities and key events.
Draft and coordinate digital communication plans, monitor implementation progress and evaluate campaign effectiveness.
Conduct audience analysis, benchmarking and platform assessments to improve digital engagement.
Analyze media coverage, public opinion and current events to advise management on appropriate digital communication responses.
Monitor and assess the impact and effectiveness of UNMISS social media activities.
Identify emerging digital media trends and recommend innovative approaches to strengthen online visibility.
Provide technical advice and support on digital communications best practices across the Mission.
Guide and supervise junior communications staff.
Content Creation and Digital Platform Management
Manage and maintain UNMISS digital and social media platforms.
Coordinate the production and publication of daily content including text, photographs, videos, graphics and web content.
Work closely with communications teams and Mission components to ensure comprehensive coverage of UNMISS activities.
Ensure consistent messaging, branding, quality standards and user experience across all digital channels.
Collect, analyze and interpret social media metrics, audience insights and engagement data to support continuous improvement.
Audience Engagement and Partnerships
Monitor online discussions, digital forums and social media conversations relevant to UNMISS operations.
Engage audiences through digital platforms where appropriate.
Establish and maintain relationships with strategic partners to increase the visibility and reach of UNMISS content.
Recommend approaches to expand audience engagement and maximize distribution of Mission information products.
Additional Duties
Perform other related communication and public information responsibilities as assigned.
Competencies
Professionalism
Strong ability to conceptualize, design and implement digital communication campaigns.
Knowledge of social media management, audience engagement, advocacy and public information strategies.
Understanding of digital communications within conflict and post-conflict environments.
Knowledge of web
content management systems, accessibility standards, audience analytics and digital performance metrics.
Ability to assess risks and opportunities associated with digital communications in sensitive operational contexts.
Accountability
Demonstrates ownership of responsibilities and delivers results within established deadlines.
Maintains compliance with organizational policies, procedures and standards.
Provides effective oversight and guidance when managing delegated assignments.
Creativity
Actively seeks innovative communication approaches and solutions.
Develops creative digital content and engagement strategies.
Embraces new technologies and digital communication trends.
Education
Advanced university degree (Master’s degree or equivalent) in Communication, Journalism, International Relations, Public Administration or a related field.
A first-level university degree combined with two additional years of qualifying experience may be accepted in lieu of the advanced degree.
Work Experience
A minimum of seven (7) years of progressively responsible experience in public information, journalism, communications, international relations, public administration or a related field.
At least three (3) years of dedicated experience managing digital communication channels in a professional setting.
Demonstrated experience designing and implementing digital campaigns, including advocacy and audience engagement initiatives.
Experience working on peacebuilding, conflict-related or security-related issues is required.
At least one (1) year of experience working in a conflict, post-conflict or developing-country context is desirable.
Languages
Fluency in English is required.
English and French are the working languages of the United Nations Secretariat.
Key Skills
Digital communications strategy development.
Social media management and audience engagement.
Content creation and digital storytelling.
Campaign management and advocacy communications.
Web content management systems.
Social media analytics and performance measurement.
Partnership building and stakeholder engagement.
Communication in conflict and post-conflict environments.
How to apply
For more information and job application details, see; United Nations Mission in the Republic of South Sudan Public Information Officer Jobs in South Sudan
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