United Airlines Country Sales Manager Jobs in Nigeria
United Airlines Country Sales Manager Jobs in Nigeria
Job DescriptionSales: Our Sales team is the largest revenue-generation department at United. They work closely with travel agencies, United travel departments, and corporate clients.
Job Overview and Responsibilities
Manages both a Nigerian and Ghana based customer portfolio of United (UA) with prime focus on Nigeria (90%) / Ghana (10%) targetting mid to large corporate and agency accounts.
Responsible for responding to RFPs, negotiating discount agreements, managing program performance and acquisition of new business.
Primary focus to succesfully contribute to both the new LOS and ACC routes by increasing revenue, share and maximize program profitability through analysis, creation and implementation of sales programs, contract development, account management and problem resolution.
Demonstrates understanding of the customer’s travel patterns, key influencer priorities and travel management practices.
Uses consultative selling and leadership accessibility to build strong, “trust based” relationships within client hierarchy to establish United as a critical strategic business partner.
Works closely with the Division’s Regional Sales Manager, Regional Sales Director and the local Joint Venture (JV) partners. Highly visible within the business travel and local community.
Duties
Conducts in depth data analysis, captures market intelligence, and leverages input from multiple stakeholders to create unique contractual and non-contractual client solutions that maximize share, profitability and customer loyalty
Responds to RFPs, establishes aggressive but reasonable goals and consistently monitors and drives goal achievement
Implements tactical pricing and Mileage Plus incentives and leverages OBT display tactics and lucrative revenue streams
Carefully monitors performance data and ensures that action is taken to quickly address opportunities and threats
Engages in day-to-day account management responsibilities
Logs activities, account plans and progress towards assigned goals in Business Insight
Captures competitive intelligence
Developes monthly / quarterly customer reviews including performance reporting and preparation of client-facing presentation materials
Maximizes ROI within an assigned budget and resolves complex customer service issues
For Ghana (AJV One-face market) the above activities and responsibilities are shared and executed on by the LHG under supervision of the UA Country Manager
Coordinates client proposals and agreements with sales colleagues, alliance partners and internal departments: ensures agreement integration and revenue / share maximization
Maintains and manages the United’s overall relationship with LHG
Includes regular interaction with LHG Sales leadership and staff, representing UA during any AJV promo and customer engagement opportunity
Seek and target new business relationships
Grow portfolio by identifying,
cultivating and contracting new and incremental SME, Corporate and Specialty markets (Student, Religious and Medical travel) agreements
Understand and promote direct and alternate booking channels, including New Distribution Capabilities (NDC)
Cultivates healthy and productive business relationships with clients, including executive engagement
Visible at client, industry Global Business Travel Association (GBTA), civic and community events
Job Requirements
Bachelor’s Degree
Three years equivalent experience with increasing levels of responsibility or two years of airline sales or travel industry experience (supplier, consultant, Travel Management Company (TMC), etc.)
Foundational understanding of airline sales or travel industry sales
Demonstrated general business acumen and financial aptitude
Proficiency in key business computer applications (ex. MS Excel / Powerpoint/Word and Salesforce)
Strong communication and analytical ability
Ability to create and deliver client-facing presentations
Ability to cultivate business partnerships
Travel within Africa between Nigeria and Ghana, including travel to Europe and the U.S. as required for internal and customer meetings
Must be fluent in English (written and spoken)
Must be legally authorized to work in Nigeria for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred:
MBA/CTE/GLP
Three years of account management experience in airline industry or travel industry (supplier, consultant, Travel Management Company (TMC), etc.)
Experience or knowledge in Finance, Network Planning, Revenue Management, Marketing, Loyalty, and Alliances
Strong negotiation skills
How to Apply
For more information and job application details, see; United Airlines Country Sales Manager Jobs in Nigeria
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