Unified Payment Services Limited HOD, Dispute Management and ATM Settlement Jobs in Nigeria

Unified Payment Services Limited HOD, Dispute Management and ATM Settlement Jobs in Nigeria



Job Description

  • Ensure that ATM settlement is done and reports delivered to NIBSS for funds movement for all scheme transactions.

  • Ensure Banks receive the daily ATM settlement reports for all scheme transactions.

  • Ensure Monthly Billing Revenue and Receivable reports are prepared and delivered on a timely basis.

  • Ensure that VISA Issuer International/NNS disputes are resolved.

  • Ensure efficient Verve Single Settlement Dispute Management.

  • Ensure Verve Single Settlement Dispute Funds Recovery.

  • Resolve VISA Acquirer International POS and ATM disputes.

  • Resolve MasterCard Acquirer International POS disputes.

  • Resolve AMEX Acquirer International POS disputes.

  • Ensure UBA affiliates receive their daily ATM settlement reports as at when due.

  • Provide Dispute Management Report and Risk Chargeback Report.

  • Ensure departmental knowledge sharing and skill building.

  • Ensure that VISA NNS / INT'L ISSUER POS and ATM disputes are resolved.

  • Ensure processing fee collect for funds recovery to issuer's position.

  • Ensure processing funds disbursement to acquirer's position.

  • Ensure daily balancing and reconciliation of financial report with VSS-120 report for chargeback credit and chargeback reversals that impacted on issuer's account.

  • Ensure that declined journals dispute response reports received from acquirers on behalf of the issuers are communicated to banks on daily basis for timely decision.

  • Ensure that fee collect is initiated to collect funds from the acquirer whenever acquirer accepts transaction or card scheme rule arbitration case is in favour of the issuer.

  • Process pre-arbitration where issuer still continues in dispute.

  • Process pre-compliance disputes where acquirer violated any of the visa dispute rules and the action resulted to a financial loss.

  • Process arbitration disputes where disputes could not be resolved at pre-arbitration stage.

  • Process compliance where disputes could not be resolved at pre-compliance stage.

  • Process good faith dispute resolution.

  • Ensure dispute
    stages are well monitored to ensure that banks are not exposed to financial loss as a result of negligence.

  • Ensure Banks receive their daily chargeback and dispute response reports.

  • Ensure resolution of customer complaints on Dispute Management and ATM settlement issues.

  • Ensure that local MasterCard / VISA acquiring disputes are resolved.

  • Ensure processing of representment for MIGS chargebacks.

  • Monitoring of incoming Scheme chargebacks (MasterCard).

  • Checking and sending MasterCard chargebacks to banks and merchants

    Education Qualification

  • First Degree in Accounting or any numerate course.

  • Professional membership of ICAN/CIMA/ACCA or similar recognized professional bodies.

    Experience:

  • Have a minimum of 10 years’ post-NYSC cognate experience.

    Knowledge:

  • Excellent knowledge of accounting principles, practices and procedures.

  • Knowledge of supervisory practices and principles.

  • Knowledge of Card Payment industry.




    How to Apply

    For more information and job application details, see; Unified Payment Services Limited HOD, Dispute Management and ATM Settlement Jobs in Nigeria

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