UNHCR Senior Protocol Coordinator Jobs in Kenya

UNHCR Senior Protocol Coordinator Jobs in Kenya

Procedures and Eligibility

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Organizational Context

The position of Senior Protection Coordinator is structurally part of the Office of the Head of Operations in Dadaab.

Its main aim is to enhance UNHCR¿s protection delivery in the emergency in Dadaab and its focus will be maintained on understanding and responding to, comprehensively, both general protection priorities as well as the special needs of those at heightened risk including women, children, the elderly and infirm and other vulnerable groups.

The Senior Protection Coordinator will be based in the Office of the Head of Operations in Dadaab and will perform an advisory role to the Head of Operations as well as to the 2 Sub-Office in Dadaab and Alinjugur and providing direct supervision to the 2 Senior Protection Officer in each of the Sub-Offices.

The incumbent will work closely with the Assistant Representative (Prot.) in Branch Office, Nairobi on protection issues and emergency response in the Operations in the Dadaab region.

S/he will undertake frequent trips to the camps to assess or evaluate the protection response, making relevant protection recommendations and advising senior management at both the operational level in Dadaab and Branch Office Nairobi.

This would include assisting strategy on the ground in order to shape the operational approach.

Functional Statement


  • UNHCR's credibility and authority is maintained and enhanced in the legal and physical protection of refugees, IDPs, stateless persons and other persons of concern in emergency situations.
  • In the context of humanitarian emergency situation, concerned state executive stakeholders and judicial authorities / non-state authorities uphold the protection of persons of concern through respect for international and humanitarian law, through appropriate legal advice and support from UNHCR.

  • Lead the development of protection policy in the area of responsibility to address as priority the existing policy gaps and operational challenges such as in the protection of refugees in the camps and host communities, beneficiary security strategies, protection delivery by UNHCR operational and Standby Partners, harmonized protection incident monitoring and case management, protection information management, etc.
  • Stay abreast of inter-agency dialogues on protection issues, including field-based contacts to inform and facilitate the continued development of operational guidance and implementing procedures.
  • Analyze and enhance emergency measures, mechanisms, tools and procedures covering all phases of emergencies to identify and address protection gaps, including strategic protection analysis and emergency preparedness planning; rapid protection assessments and planning emergency responses; immediate access to protection services; operational strategies to ensure the physical protection of persons of concern to UNHCR.
  • Advise on protection responses and coordination mechanisms including through participation in the Branch Office based Emergency Task Forces, and provide any necessary advice.
  • Participate in inter-agency meetings and assist the coordination of the emergency response with non-UNHCR stakeholders (NGOs, local authorities, partners and other humanitarian agencies, etc.).


  • Disseminate protection policy and protection doctrine to the Sub-Offices and provide guidance and interpretation.
  • Clear reports and guidance tools for approval by the Head of Operations.
  • Represent the Operations in Dadaab on all Protection matters in the Operations in Eastern Kenya.

    Minimum Qualifications and Professional Experience
  • Graduate degree (equivalent of a Master¿s) in International Law with emphasis on Refugee Law, Human Rights Law, Humanitarian Law, or a related field of law plus minimum 11 years of previous work experience relevant to the function
    in the field of refugee internal displacement, and humanitarian emergency or complex operations at management level, with field assignments, of which 10 years should be at an international capacity.
  • Undergraduate degree (equivalent of a BA/BS) plus 12 years or Doctorate degree (equivalent of a PhD) plus 10 years of previous relevant work experience may also be accepted.
  • Articulate communicator with strong interpersonal and negotiation skills.
  • Ability to represent UNHCR in public fora.
  • Excellent analytical and research ability and high quality drafting skills in English.
  • Fluency in English and working knowledge of another UN language.

    Desirable Qualifications & Competencies
  • Relevant training and proven skills in the area of emergency management.
  • UNHCR Protection Learning Programme.
  • UNHCR Management Learning Programme.
  • Communication skills; high-degree of independence.
  • UNHCR learning programmes including Workshop on Emergency Management,
  • Emergency Leadership Training Programme, and the Security Management Learning Programme.

    Position Competencies
  • C001L4 - Accountability Level 4
  • C002L4 - Teamwork & Collaboration Level 4
  • C003L4 - Communication Level 4
  • C004L4 - Commitment to Continuous Learning Level 4
  • C005L4 - Client & Result Orientation Level 4
  • C006L4 - Organizational Awareness Level 4
  • M001L4 - Empowering and Building Trust Level 4
  • M002L4 - Managing Performance Level 4
  • M006L4 - Managing Resources Level 4
  • M005L4 - Leadership Level 4
  • M003L4 - Judgement and Decision Making Level 4
  • M004L4 - Strategic Planning and Vision Level 4
  • X004L4 - Negotiation and Conflict Resolution Level 4
  • X001L4 - Analytical Thinking Level 4
  • X007L4 - Political Awareness Level 4

    Additional Information

    For those people applying for High Risk Duty Stations, we strongly encourage them – before deciding to apply- to read the country specific security and welfare country profiles which can be found on the Intranet under Support Services - Duty of Care (https://intranet.unhcr.org/en/support-services/duty-of-care.html).

    Ensuring staff are better informed is part of the increased attention UNHCR is paying to Duty of Care.

    Staff after having applied to High Risk Duty Stations will have access to country specific information webinars with Field Safety Section (FSS) and Staff Welfare Section (SWS) colleagues and provided with a tool to test their psychological preparedness for serving in High Risk Duty Stations.

    Applicants who applied for a position in a High Risk country will receive, after the deadline for applications has expired, a joint invitation from the Staff Welfare Section (SWS) and the Field Safety Section (FSS) to participate in these webinars.

    During the Webinars, latest updates on security and well-being will be provided, and FSS and SWS will address questions raised by participants.

    Applicants are highly encouraged to benefit, when applicable, from all measures as they provide most up-to-date security and well-being information helpful to assess staff’s readiness to serve in a High Risk Duty Station.

    A Staff Welfare Officer will also be available, if and when required, to discuss with interested applicants the results of the psychological preparedness tool as well as readiness for assignment in High Risk Duty Stations.

    How to Apply

  • Interested and qualified candidates should apply online by 16th April 2019
  • For more information and job application details, see; UNHCR Senior Protocol Coordinator Jobs in Kenya

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