UNHCR RSD Associates Jobs in Nairobi Kenya

UNHCR RSD Associates Jobs in Nairobi Kenya

Organizational Context

Define the role of the position within the team,describing its leadership role, if any, it's external/internal work relationships or contacts, the contextual environment in which it operates and the scope of supervision received, and where applicable, exercised by the incumbent.

The RSD Associate is a member of the Refugee Status Determination (RSD) team. S/he is responsible for supporting all activities related to the processing of refugee claims in the Operation.

The RSD Associate will mainly assist in conducting interviews and drafting RSD Assessments. This will particularly be the case in relation to complex and sensitive cases.

The RSD Associate might be called upon to provide technical advice, including training and coaching, to the government RSD process.

The RSD Associate assists in compiling and analysing information related to the RSD activities of the Operation, in drafting related correspondence and reports.

S/he will monitor the systematic and correct use of proGres v4, or other government case management database, by the RSD team.

S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding RSD procedures, their rights and obligations and the status of the processing of their claims in line with relevant SOPs.

The RSD Associate might be called upon to conduct COI and other research related to RSD, including relating to processing methodologies.

S/he will maintain the Operation's local repository of relevant information, guidelines and standards.

In discharging these responsibilities, the RSD Associate liaises closely with Registration,Community Services, Resettlement, and other Protection staff in UNHCR and the Refugee Affairs Secretariat.

The RSD Associate may provide interpretation and/or translation services in cases for which s/he has the required language competencies.


  • UNHCR's RSD procedures are implemented in accordance with relevant UNHCR standards and policies, including policies related to age, gender, and diversity mainstreaming (AGDM).
  • Persons of concern have fair and transparent access to the RSD procedures.
  • Fraud in the RSD process is identified and appropriately addressed.

  • Stay abreast of legal, political, security and other developments which impact on the protection environment, and in particular, on protection delivery through RSD.
  • Assist in the development of the RSD strategy of the operation and in the annual planning exercise.
  • Provide counselling to, and respond to queries from, asylum seekers and refugees, including in the context of the notification of negative RSD decisions.
  • Maintain accurate and up-to date records and data related to all work on individual cases.
  • Assist in preventing and identifying fraud in RSD through oversight,
    advice and guidance to
  • UNHCR staff, partners and persons of concern.
    Systematically apply an age, gender and diversity (AGD) perspective in the performance of assigned functions.
  • Conduct research on country of origin information (COI) and other issues related to RSD and maintain the Operation's local repository of relevant information, guidelines and standards accessible to RSD staff in the operation.
  • Assist in monitoring RSD trends and in compiling and analysing RSD statistics related to RSD case processing.
  • Assist in developing and maintaining processes to ensure that persons of concern, Government authorities and partners have accurate information on the RSD procedures, including UNHCR standards, policies and practice.
  • Assist in initiatives to advocate with and support Government authorities and legal partners to establish and strengthen fair and efficient RSD procedures and RSD decision-making.
  • Draft correspondence and reports relating to the RSD activities of the Operation.

  • Refer individual cases to other functional units in the Operation and/or external partners for appropriate follow-up, in accordance with established criteria.
  • Counsel individual asylum-seekers on the reasons for negative RSD decisions, in accordance with the RSD SOPs.

    Essential Minimum Qualifications and Experience
  • Completion of Secondary School and advanced training/certification in social work or a related field.
  • Minimum 6 years of relevant professional job experience.
  • Research and analytical skills.
  • Excellent oral and written communication skills.
  • Fluency in English and working knowledge of another relevant UN language or local language.

    Desirable Qualifications & Competencies
  • Working experience with procedures and principles related to RSD.
  • Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles.
  • Experience in counselling asylum seekers or refugees.
  • Experience in working with vulnerable or traumatized individuals.
  • Completion of UNHCR's RSD Learning Programme, COI Learning Programme, or Protection Learning Programme.

  • Integrity
  • Professionalism
  • Respect For Diversity
  • Managerial Competencies
  • Judgement and Decision Making

    Functional Competencies
  • Analytical Thinking
  • Planning and Organizing
  • Stakeholder Management

    How to Apply
  • Interested and qualified candidates should apply online by 3rd June 2019
  • For more information and job application details, see; UNHCR RSD Associates Jobs in Nairobi Kenya

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