UNHCR Receptionist‎ Jobs in Uganda

UNHCR Receptionist‎ Jobs in Uganda


Organizational Context

The Receptionist will assist in organizing and coordinating the reception area of UNHCR Office.

The incumbent has no supervisory role and will always function under the direct supervision of a (Senior) Associate or an Officer who is required to monitor the performance of the incumbent and provide regular guidance.

The incumbent will have internal contacts within UNHCR with staff members and focal points from different units and with external parties for exchange of information and reception of visitors.

Accountability

Visitors and persons of concern have a full and fair access to UNHCR staff and services while approaching the reception for different purposes and their privacy is respected.

Responsibility

  • Receive, screen and assist visitors/clients and escorts them to responsible officer concerned.
  • Adopt tactful attitude to inform and convince interlocutors to accept unforeseen situations, such as waiting longer than expected, meet with a different officer than expected or accepting the cancellation of an appointment.
  • Answer to incoming calls and transfer calls to concerned officer and/or take messages or provide general information, understanding the importance and the confidentiality of the issues treated.
  • Receive and transmit verbal and written messages to appropriate officer/office/Unit/Department.
  • Record the incoming and outgoing mail and manage internal courier distribution,
    as appropriate. Register/keep records of visitors/clients, as requested.
  • Utilise office equipment (telephone, fax, radio, computer…) when necessary.
  • Perform any other clerical duty that may be required.

    Required Competencies
  • Judgement and Decision Making
  • Analytical Thinking
  • Political Awareness
  • Stakeholder Management

    Essential Minimum Qualifications and Professional Experience
  • Completion of the Secondary Education.
  • Minimum 3 years of previous relevant job experience.
  • Fluency in English and working knowledge of another relevant UN language or local language.

    Desirable Qualifications & Competencies
  • Good computer skills in using various office applications (including Microsoft Word, Excel, Internet Explorer and Access).
  • Good knowledge of proGres (HCR database for registration of refugees, returnees and displaced persons).

    How to Apply
  • Interested and qualified candidates should apply online by 13th June 2019
  • For more information and job application details, see; UNHCR Receptionist‎ Jobs in Uganda

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