UNDP Operations Associate - Volunteer Deployment - Jobs in Kenya

UNDP Operations Associate - Volunteer Deployment - Jobs in Kenya

Background

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The Volunteer Services Centre (VSC) is the centre of excellence that provides HR services to more than 12,000 UN Volunteers serving agencies, funds and programmes across the UN system.

VSC is responsible for providing timely and high-quality services in Talent acquisition cycle (from sourcing to recruitment) HR administration cycle (from hire to separation) Payroll administration
Related guidance, customized packages and support for volunteers and UN entities globally
VSC works in close collaboration with other relevant sections at headquarters, as well as with Regional Offices and Field Units to ensure seamless and consolidated services in accordance with UN Volunteers Conditions of Service, regulations and rules, policies and internal best practices.

Administered by the Regional Office, the Operations Associate, Volunteer Deployment, is part of the VSC and reports directly to the Operations Associate, Volunteer Deployment (G7) in the regional location.

The incumbent provides support to the timely and quality deployment of UN Volunteers in multiple countries within a specific region and works in close coordination with the Volunteer Deployment Team and collaborates with other teams in VSC, as well as with Regional Offices and Field Units. She/he promotes a collaborative, client-oriented approach and supports high-quality service delivery to volunteers and partners.

Duties and Responsibilities

UN Volunteer deployment

Provide regional deployment services in adherence to established UNV practices, regulations and policies;

Engage in deployment activities and coordinate with third parties as needed to support timely volunteer deployment, as per corporate key performance indicators;

Check documents, obtain relevant clearances and confirm Entry on Duty for selected candidates;

Issue offers and contracts, as per established standards;

Process pre-departure entitlements;

Implement agreed standard communications and processes related to UN Volunteer deployment;

Alert supervisor about deficiencies or risks and liaise with Regional Offices and Field Units on exceptional situations and provide guidance on applicable regulations, rules and policies to ensure full compliance with accountability framework;

Record actions and data in the volunteer management systems.

Volunteer Deployment Coordination and technical support

Keep relevant parties updated on status of deployment and

negotiate adjustments when required;

Facilitate timely resolution of queries related to volunteer deployment;

Compile deployment specificities of countries in the portfolio to facilitate fast and smooth deployment of UN Volunteers;

Identify shortfalls (clearances, visas, etc.) in UNV’s deployment for specific countries, regions and profiles and support deployment efforts to satisfy specific partner demand;

Liaise with other team members in the VSC, the Regional Office and Field Units to keep abreast of evolving demand for UN Volunteer deployment in the region;

Represent the organization, collaborate, and advise, as necessary, external parties on deployment-related matters.

Facilitation of knowledge building and sharing

Provide input to the design of training materials and corporate activities towards building the deployment capacity of UNV personnel;

Synthetize lessons learned in UN Volunteer deployment with the aim to improve VSC timeliness and quality delivery;

Make contributions to knowledge networks and communities of practice;

Provide input on deployment policies, systems and processes for the purpose of continuous improvement;

Serve on a rotational basis as a focal point for VSC on various topics;

Perform other administrative duties as may be required.

Required Skills and Experience

Education:

Secondary education with technical training in human resources, business administration or related areas;

University degree in human resources, business, or public administration, or related areas is desirable but is not a requirement.

Experience:

6 years of relevant experience in personnel and/or business management;

Alternatively, Bachelor’s degree in a relevant field in combination with 3 years of experience in personnel and/or business management may be accepted;

Experience in MS Office 365;

Experience working in web-based management/CRM systems would be an asset;

Experience working with Salesforce Service Cloud would be an asset;

Experience in an international or non-profit context would be an asset;

Experience working with volunteers would be an asset;

Fluency in English;

Proficiency in another official UN language and/or other dominant language in the region would be an asset.

How to Apply

For more information and job application details, see; UNDP Operations Associate - Volunteer Deployment - Jobs in Kenya

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