UNDP National Consultant - Information, Counselling and Referral System (ICRS) Manager Jobs in South Sudan

UNDP National Consultant - Information, Counselling and Referral System (ICRS) Manager Jobs in South Sudan '


Purpose of the Consultancy

  • The purpose of the consultancy is to support the DDR Commission’s programmes on reintegration of ex-combatants and other related aspects under DDR Commission’s mandate through effective functionality of the ICRS.

    Objective of the Consultancy

  • The main objective of the Consultancy is to strengthen the DDR programming on reintegration of ex-combatants.

    Duties and Responsibilities

    Under the supervision and overall guidance of the Chairperson of the DDR Commission and UNDP, the consultant will:

  • Administer and manage the day to day activities of the ICRS.

  • Represent the ICRS centers.

  • Coordinate the program-related activities with Partners and Stakeholders.

  • Undertake counselling sessions with beneficiaries.

  • Explain the ICRS details and process.

  • Identify reintegration opportunities.

  • Assist in project development and delivery.

  • Explore and identify the socio-economic activities.

  • Identify existing skills and development of opportunities and entities.

  • Prepare and conduct technical training sessions.

  • Monitor and evaluate beneficiaries progress.

  • Use his/her skills to generate the ICRS’s specific annual activities budget for the Commission.

  • Train/mentor on skills and discharge of their duties for all the DDRC ICRS Caseworkers.

  • Support the reintegration department to determine the types and number of tools needed for the ICRS work, as well as human resource and qualifications.

  • Creatively and innovatively advise the Commission to effectively use the ICRS to manage the expectations of both female and male ex-combatants, which is the cornerstone of DDR Program success.

  • Advise the ICRS department to properly manage, monitor, evaluate and adjust the challenges related to DDR Commission’s ICRS appropriately.

  • Perform other duties as determined and required by the ICRS department.

  • Support the mid and final term review of the ICRS System.

  • Support the conceptualization and design of new ICRS projects for the commission.

  • Identify and facilitate ICRS training opportunities locally and overseas.

    The consultant will produce the following deliverables:

  • Final copy of functional structure of ICRS department is produced.

  • Well-equipped and properly functioning ICRS System is established.

  • Effective use of ICRS to manage the ex-combatants’ expectations on the DDR Program is developed.

  • Procurement of cost-effective and efficient ICRS tools and equipment is completed.

  • New hedge ICRS technology is imparted on the ICRS Caseworkers.

  • System of timely segregated reports is produced.

  • 2,100 Caseworkers are recruited, trained, deployed and managed.

  • Report of resource mobilization initiatives is completed.

  • A good number of national and international ICRS courses is identified and facilitated.

  • Successful reintegration of ex-combatants is achieved.

    Competencies

    Corporate Competencies

    Professionalism

  • Demonstrates professional competence and expertise of the subject matter.

  • Demonstrates experience in the subject matter.

  • Demonstrates ability to negotiate and apply good judgment.

  • Shows pride in work and in achievements.

  • Is conscientious
    and efficient in meeting commitments, observing deadlines and achieving results.

    Planning & Organizing

  • Organizes and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships.

  • Plans, coordinates and organizes workload while remaining aware of changing priorities and competing deadlines.

  • Establishes, builds and maintains effective working relationships with staff, partners and beneficiaries to achieve the planned results.

    Communicating Information and Ideas:

  • Facilitating and encouraging open communication in the team, communicating effectively;

  • Delivers verbal/written information in a timely, clear, organised and easily understood manner;

  • Strong communication skills and the ability to listen and take direction and leadership from others.

    Self-Management & Emotional Intelligence:

  • Creating synergies through self-control, and tolerates conditions of stress, uncertainty or ambiguity and continues to maintain a positive outlook to work productively.

    Other Corporate competencies

  • Ability to establish effective working relations in a multicultural team environment;

  • Excellent supervisory, team-building, diplomatic and interpersonal skills
    Resourcefulness, initiative and maturity of judgement.

  • Strong communication and advocacy skills;

  • Ability to work in a complex environment requiring liaison and collaboration with multiple factors;

  • Ability to demonstrate sensitivity, tact and diplomacy;

  • Excellent analytical, organizational and negotiation skills, especially resource management systems;

  • Excellent networking skills.

    Required Skills and Experience

    Education

    Academic Qualifications for the International Consultant

  • Advanced University Degree in ICT, business administration, international relations, or other relevant fields.

    Experience

    Technical Competencies for International consultant

  • At least 10 years of progressively responsible experience working on DDR reintegration, including relevant field experience, especially in crisis or post-conflict settings

  • At least 10 years of progressively responsible experience working on ICRS, DREAM etc., issues.

  • Extensive experience of providing policy advice (including report writing) at international level

    Substantive and technical expertise in one or more of the following issues:

  • Reintegration of ex-combatants.

  • System administration for example; ICRS, DREAM etc.

  • ICRS management.

  • ICT.

  • MIS.

  • Counselling.

  • Psychology/physiology.

  • People management.

  • Interviewing in conflict sensitive environment.

  • Extensive experience of providing report writing work at international level.

  • Specific experience in managing inter-agency processes would be an asset.

    Language

  • Excellent oral and written communication skills in English.

    Institutional arrangements

  • The consultant can make use of the DDR Commission offices in South Sudan (COVID 19 related restrictions allow) and is expected to use his own computer/laptop and cell phone.


  • The consultant will be contracted for 6 months.

  • The consultant will report to the Programme Specialist of the Peace and Community Cohesion Project and the Chair of the DDR Commission or a Delegated Representative, who will review and approve delivery of outputs.

    How to Apply

    For more information and job application details, see; UNDP National Consultant - Information, Counselling and Referral System (ICRS) Manager Jobs in South Sudan

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