UN World Food Programme Human Resources Assistant Jobs in Ethiopia

UN World Food Programme Human Resources Assistant Jobs in Ethiopia

About WFP

  • Assisting 91.4 million people in around 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. On any given day, WFP has 5,000 trucks, 20 ships and 92 planes on the move, delivering food and other assistance to those in most need.

  • WFP Ethiopia is working with the government and other humanitarian partners to strengthen the resilience of Ethiopia’s most vulnerable population and to chart a more prosperous and sustainable future for the next generation. The Country Office also supports programmes that use food assistance to empower women, transform areas affected by climate change and keep children in school. It aims to contribute to Ethiopia’s five-year development agenda, the Growth and Transformation Plan (GTP), through which the Government combats food insecurity.

    Organizational Context

  • The position is based in Jijiga Area Office. The job holder will be responsible for the accountabilities outlined hereunder. The job holder is expected to take responsibility for the completion of a full range of HR activities requiring some interpretation of standard guidelines and practices. The job holder is able to recommend a course of action within their area of expertise and may provide guidance to other staff. The job holders report to an HR Officer or the designate.

    Job Purpose

  • To perform a range of HR tasks to support accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services.

    Key Accountabilities

  • Provide assistance on general HR queries and follow up actions, to ensure consistent and high quality HR services are delivered to clients.

  • Provide guidance and on-the-job training to other staff, to support their development and increased knowledge of HR systems and procedures required to perform their duties.

  • Liaise with other internal units/offices on HR related matters, i.e. payroll, contracts, etc. and provide necessary information in order to enable timely HR services.

  • Extract and compile HR data on staff recruitment and selection, contractual conditions, entitlements, performance and training requirements, to support analysis and reporting needs.

  • Maintain confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.

  • Draft various HR documentation required for the specific area of work (e.g. employment contracts, transfer letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines.

  • Support staff deployment and related administrative actions including preparation of basic reports, to facilitate efficient HR service enabling WFP to respond quickly to a crisis.

  • Perform other duties as required.

    Other Specific Job Requirements

    Benefit and Entitlement:

  • Process contract extensions & entitlements taking actions both on contractual documentation & information systems.

  • Provide advice to staff and managers on entitlements & benefits applicable to employees under different contractual status. Participate in the development and implementation of related information tools for staff.

  • Proactive coordination responsibility in timely and accurate time management records, including guidance to timekeepers and advice on leave entitlements to employees.

  • Verify benefit and other human resources-related claims for accuracy and conformance with rules and regulations; liaise with the HR unit in Addis Ababa for related actions.

    Talent Acquisition:

  • Handle recruitments for positions across the Somali Region establishing close coordination with recruiting managers.

  • Responsible for contracts’ management & administration, including preparation of contracts, processing ERP system actions (like: WINGS), monitoring contract NTEs and liaising with managers for inputs.

  • Contribute to reviewing recruitment procedures and business processes.

  • Active involvement and contribution in the identification and implementation of local, regional corporate initiatives to strengthen sourcing of talent.

  • Provide briefing and guidance to new employees and take an active role in the review of the on-boarding activities.

    Standard Minimum Qualifications

  • Education: Bachelor’s degree in Human Resources Management, Business Administration or another relevant field.

  • Experience: Five or more years of progressively responsible support work experience in general administrative work, including at least two
    years in human resources or other related field.

    Knowledge & Skills:

    • Knowledge of general HR administrative work practices and methods, gained through relevant technical training and experience.

    • Good communication skills and basic understanding of HR principles and their application in order to respond to and resolve general HR queries.

    • Ability to develop and maintain relationships with a wide range of individuals in order to provide a high quality support service.

    • Ability to collate and compile relevant data from a variety of sources in order to produce periodic reports for supervisor(s).

    • Ability to monitor and record personnel files and documentation in an organised manner and in line with compliance standards.

  • Language: Fluency in both oral and written communication in English and Somali language. Knowledge of other local languages is an added advantage.

    Desired Experiences for Entry Into the Role

  • Has managed and implemented HR policy and procedures in line with corporate operating standards.

  • Has conducted specific HR Services activities such as payroll administration, aspects of recruitment and interviews administration.

  • Has provided ad-hoc guidance to less experienced staff members.

  • Has provided briefing to new recruits as part of the onboarding process.

  • Has gained experience working across a range of international organizational contexts and with varying strategic priorities.

    4Ps Core Organisational Capabilities


  • Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.

  • Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).

  • Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.

  • Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.


  • Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.

  • Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.

  • Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.

  • Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.


  • Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.

  • Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.

  • Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.

  • Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.


  • Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.

  • Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.

  • Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.

  • Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

    How to Apply

  • For more information and job application details, see; UN World Food Programme Human Resources Assistant Jobs in Ethiopia

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