UN World Food Programme Communications & Reports Officer Jobs in Zambia

UN World Food Programme Communications & Reports Officer Jobs in Zambia

About WFP

  • The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

    Organizational Context

  • WFP has joined a consortium of public and private institutions, known as the Farm to Market Alliance (FtMA), to help smallholder farmers unlock new opportunities. The Alliance works by supporting smallholder farmers to move from subsistence farming to market-oriented agriculture by connecting demand for their crops with commercial markets, improving their access to agricultural inputs and finance, and connecting them to post-harvest solutions, with the aim of boosting incomes and building long-term resilience.

  • These roles work in a specialist area of communications. In COs, these roles report to the Country Director, with functional supervision from the Regional Communications Officer, to ensure that the CO communications activities serve WFP needs in the country of assignment, taking into consideration the overall regional communications plan and WFP's corporate communications goals.

    Job Purpose

  • To implement the communications plan by supporting and delivering a range of communications activities, providing research and analysis, and prioritising effectively.

    Key Accountabilities

  • Coordinate the collection of relevant data from country offices and implementation partners that is required to produce timely and accurate reports to donors and other relevant stakeholders

  • Lead and assist in the development of project and country-based business plans

  • Assist the Country Coordinator with stakeholder management through activities that contribute to timely and accurate reporting Country level operations

  • Track timelines, guidelines, and requirements for donor and other stakeholder reports

  • Develop Topic & Event Briefs/Memos as required for fundraising and reporting purposes e.g weekly, monthly

  • Develop, maintain and update an appropriate work plan for the assigned area, which implements the communications strategy, in order to maintain and enhance the visibility and reputation of FtMA

  • Produce country briefs and presentations to promote and inform about FtMA’s activities.

  • Ensure clearance processes are carried out in accordance with FtMA corporate messaging, branding standards and WFP rules and regulations.

    Communication Activites

  • Collect visual content and narratives through field visits (photos, videos, farmer stories)

  • Work in close collaboration with counterparts to align activities and ensure a coherent approach to communications within FtMA

  • Develop communication strategies and content for FtMA Zambia, manage all communication channels and disseminate project activities and successes with internal and external partners.

  • Develop communication strategies and content for FtMA Zambia; manage all communication channels and disseminate project activities and successes with internal and external partners.

  • Lead the organization of biannual Country Coordination Committees.

  • Documentation of best practices, testimonials, successes, and field experiences in line with the project key objectives


  • The incumbent will report to the FtMA Country Coordinator throughout the tenure, the staff will work in close coordination with global and country teams, and global alliance members.

    Standard Minimum Qualifications

  • Education: Advanced University degree in Mass Communications, journalism, Public Relations Business administration, Communications or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses.

  • Experience: At least Five years of experience in Media and communication Fields, either in private sector enterprises or in non-profit value chain related projects, with a strong exposure to the private sector.

  • Experience in drafting media documents and liaising with stakeholders from the private and public sector.

  • Experience with relevant and/or other humanitarian/development organizations or in the commercial agriculture or media fraternity.

  • Language: Fluency (oral and written) in English language .

    Other Specific Job Requirements

  • Resourcefulness, initiative, and problem-solving skills. The ideal candidate for this position must be able to work independently and unsupervised as well as in a
    team-oriented environment.

  • Strong relationship-management skills, with experience in coordinating between various stakeholders.

  • Exceptional organizational and time management skills, ability to follow up on pending tasks to ensure their completion in a timely manner.

  • Excellent drafting, communication and presentations skills in English.

  • Experience in drafting high level documents; and/or liaising with legal counterparts in developing working documents. Editing experience in English desirable.

  • Excellent analysis and computer skills, particularly in MS Office.

  • Ability to work independently, establish priorities and monitor own work plan with minimum supervision in close coordination with the geographically diversified FtMA team.

  • Solid operational skills including problem solving and project management skills, including ability to work and deliver projects proactively and under pressure.

  • Good analytical skills; resourcefulness, initiative, maturity of judgment, tact, and negotiating skills.

  • Ability to communicate clearly both orally and in writing

    Desired Experiences for Entry Into the Role

    • Has gained experience in utilising specialist communications techniques to enhance functional outputs

    • Has provided direction and instruction to more junior staff members within area of expertise

    4Ps Core Organisational Capabilities


  • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.

  • Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.

  • Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.

  • Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.


  • Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.

  • Create an inclusive culture: Facilitates team building activities to build rapport in own unit.

  • Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.

  • Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.


  • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.

  • Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.

  • Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.

  • Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.


  • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.

  • Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.

  • Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.

  • Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

    How to Apply

  • For more information and job application details, see; UN World Food Programme Communications & Reports Officer Jobs in Zambia

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