UN World Food Programme Business Support Assistant Jobs in South Sudan

UN World Food Programme Business Support Assistant Jobs in South Sudan


About WFP

  • The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

    Standard Minimum Qualifications

  • Education: Completion of secondary school education.

  • Experience: Three or more years of experience in general administrative work.

    Knowledge & Skills:

    • Ability to use standard office equipment such as photocopiers and scanners.

    • Knowledge of standardised business support work routines and methods.

    • Knowledge of standard office software packages, e.g. Microsoft word.

    • Uses tact and courtesy to give and receive information with a variety of individuals.

    • Good attention to detail in order to identify data discrepancies.

    • Ability to work to deadlines and follow clear instructions.

  • Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.

  • General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

    Organizational Context

  • These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders typically provide administrative support to team(s) and/or support a specific business stream, and report to the relevant Associate. At this level, work is carried out under close supervision or immediately available assistance. Job holders are expected to produce organised and accurate work.

    Job Purpose

  • To deliver a range of routine business support tasks, to ensure that staff are effectively supported.

    Key Accountabilities (not all-inclusive)

  • Collect, sort and disseminate correspondence, reports and other material to meet the required demands of staff to time standards.

  • Respond to routine queries received and escalate where appropriate, to provide a timely and accurate service to clients.

  • Proofread written documents, such as standard reports and correspondence, to contribute to the accuracy of written information developed by staff.

  • Provide a set of standard business support activities, where required, to contribute to the effective functioning of business operations.

  • Make travel arrangements and support events, etc., to support staff to work effectively.

  • Support the maintenance of office files, documents, and records in accordance with established systems and processes so that information is current and readily available for staff.

  • Undertake standard data entry tasks in accordance with defined systems, to ensure information is organised and readily available for the business team.

    4Ps Core Organisational Capabilities

    Purpose

  • Understand and communicate the Strategic Objectives: Coaches
    team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.

  • Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.

  • Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.

  • Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

    People

  • Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.

  • Create an inclusive culture: Facilitates team building activities to build rapport in own unit.

  • Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.

  • Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

    Performance

  • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.

  • Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.

  • Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.

  • Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

    Partnership

  • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.

  • Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.

  • Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.

  • Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

    How to Apply

  • For more information and job application details, see; UN World Food Programme Business Support Assistant Jobs in South Sudan


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